Gunamuni Hirushka
Glen Waverley,VIC
Summary
A highly dedicated, Responsible, and ambitious student with a (Sessional GPA 6.0) currently working towards the completion of a bachelor's degree in business. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals. I am really committed to delivering the best service to the customers.
Overview
5
5
years of professional experience
Work History
Crew Member
Hungry Jack's Pty LTD
03.2022 - Current
- Works at Burger room and leads the team at busy paced.
- Remain knowledgeable and up to date about menu offerings.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
Assistant Manager
Sanda Hiru Villa
02.2019 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored team members to enhance professional development and accountability in workplace.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
Bachelor of Business -
Kaplan Business School Melbourne
02.2025
Certificate of Higher Education -
Informatics Institute of Technology Sri Lanka
09.2021
Edexcel International GCSE -
Leeds International School Sri Lanka
06.2018
Skills
- Oral and Written communication
- Report writing
- Leadership skills
- Computer skills
- MS Office suite
- German Language- Intermediate
- Customer Service
- Time Management
- Problem-Solving
- Self-discipline
- Safe Food Handling
- Integrity and Honesty
References
Available upon request.
Hobbies
Reading books and articles on spare time.
Participated in various sport activities like Cricket, Karate, Badminton and Swimming.
Additional Information
Having successfully participated and completed volunteering activities in school, Sri lanka. And completed few activities in freelancing websites like Fiverr and Upwork.
Languages
English
Full Professional
German
Limited Working
French
Limited Working
Timeline
Crew Member
Hungry Jack's Pty LTD
03.2022 - Current
Assistant Manager
Sanda Hiru Villa
02.2019 - 01.2022
Bachelor of Business -
Kaplan Business School Melbourne
Certificate of Higher Education -
Informatics Institute of Technology Sri Lanka
Edexcel International GCSE -
Leeds International School Sri Lanka
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