Gunawardana Mudalige Nadu Niduwara Gunawardane
Ellenbrook ,WA
Summary
Dynamic intern with proven problem-solving and teamwork skills, honed at Hilton, Colombo, and Keells Super. Excelled in fast-paced environments, enhancing service delivery and customer satisfaction. Adept at learning quickly and collaborating effectively, consistently achieving positive outcomes and feedback from both guests and teams.
Overview
1
1
year of professional experience
Work History
Intern
Hilton, Colombo, Sri Lanka
07.2024 - 10.2024
- As a waiter at Hilton, I provided exceptional dining experiences to guests in a fast-paced, upscale restaurant environment. My responsibilities included greeting and seating guests, taking accurate orders, and ensuring prompt and efficient service delivery. I adeptly handled customer inquiries, resolved issues promptly, and maintained a professional demeanour under pressure. Collaborating closely with kitchen staff and management, I contributed to the smooth operation of service, upheld Hilton's service standards, and consistently received positive feedback from guests for my attentive and personalized service.
Intern
Keells Super
09.2023 - 12.2023
- As a cashier at keells, I provided friendly customer service while accurately processing transactions. I handled cash, credit, and debit payments efficiently and helped customers with any inquiries. I maintained a clean and organized checkout area and contributed to a positive shopping experience for all customers.
Education
International Tourism And Hospitality Management
Edith Cowan University
Perth, WA10.2026
Foundation of Commerce
University of Tech Sydney
Sydney, NSW05.2024
Higher Studies
Ananda College
Colombo, Sri Lanka01.2023
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Team Collaboration
Languages
Sinhalese
Native or Bilingual
Timeline
Intern
Hilton, Colombo, Sri Lanka
07.2024 - 10.2024
Intern
Keells Super
09.2023 - 12.2023
International Tourism And Hospitality Management
Edith Cowan University
Foundation of Commerce
University of Tech Sydney
Higher Studies
Ananda College
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