Dynamic and results-oriented professional with a proven track record at SUN INDUSTRIES, adept in enhancing customer satisfaction and streamlining operations. Excelled in interpersonal communication and computer literacy, significantly improving team efficiency. Demonstrates exceptional adaptability and leadership, contributing to a positive work environment and consistently meeting objectives.
CUSTOMER SERVICE : - Greeting customers, answering questions, and providing advice.
SALES : - Processing sales transactions, using point of sale systems, and handling cash and card payments.
MERCHANDISE :- Restocking shelves, ordering stock, and maintaining the sales floor.
STORE OPERATIONS :- unloading deliveries, ensuring the store is clean and tidy, and monitoring customer activity.
CUSTOMER ISSUES :- Handling complaints, returns, and other in-store issues.
Acts as the primary point of contact between a company and its customers, handling inquires, resolving issues, providing information about products or services, and ensuring customer satisfaction by addressing concerns and complaints through various communication channels like phone, email, or chat, while maintaining a positive and professional demeanor.