Gunsu Park
Sydney,NSW
Summary
Proven Manager with a track record of enhancing customer satisfaction and driving financial growth at Gorillasix PtyLtd and Australiaitgroup. Expert in Team Leadership and Financial Management, adept at resolving conflicts and improving marketing strategies to attract new customers. Skilled in fostering strong customer and supplier relationships, ensuring business objectives are met with excellence.
Overview
9
9
years of professional experience
Work History
Manager
Australiaitgroup
01.2021 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Manager
Gorillasix PtyLtd
01.2015 - 12.2020
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
Education
Advanced Diploma - Leadership & Management
Greystone College
Melbourne, VIC02.2022
Diploma - Business
Macquarie Education Group of Australia
Sydney 02.2020
Bachelor of Physical Education - Physical Education
Jeju National University
South Korea02.2009
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Staff Management
- Customer Relationship Management (CRM)
- Sales Techniques
- Marketing
- Financial Management
Hobbies
Work out - learning about being patience through work out and i can improve my self control ability in my work.
Investment in stock market - learning economy and market trend through stock market that helps to understand handling team and company.
Hobbies
Work out - learning about being patience through work out and i can improve my self control ability in my work.
Investment in stock market - learning economy and market trend through stock market that helps to understand handling team and company.
Timeline
Manager
Australiaitgroup
01.2021 - 12.2023
Manager
Gorillasix PtyLtd
01.2015 - 12.2020
Advanced Diploma - Leadership & Management
Greystone College
Diploma - Business
Macquarie Education Group of Australia
Bachelor of Physical Education - Physical Education
Jeju National University
Similar Profiles
Liam CotterellLiam Cotterell
Bricklayer at Southside MasonryBricklayer at Southside Masonry
Anh Duc NguyenAnh Duc Nguyen
Sales Assistant at Daiso Japan OrganizationSales Assistant at Daiso Japan Organization
SOLOMON RAJU MUTCHUSOLOMON RAJU MUTCHU
Intern at Skill-LyncIntern at Skill-Lync