Summary
Work History
Education
Skills
References
Timeline
Generic

Gunveen Kaur

Melbourne,VIC

Summary

I have CERT III in individual support and disability. Working with children check, Ndis and more than 2 years of experience of customer service and administration.J have received positive feedback from my employers and customers on my positive and friendly attitude. No task is too big or too small for me. With a "can do" attitude, I apply my fast learning skills to work towards bringing efficiency to my workplace.

Work History

Personal Care Assistant

Craigcare
Pascoe vale, Australia
  • Assisted patients with daily living activities to improve their lifestyle quality.
  • Observed changes in behaviour or physical condition, reported promptly to RN.
  • Maintained client dignity and respect throughout personal care support, including dressing, showering and toileting.
  • Assisted with mobility for increased independence.
  • Assisted clients with daily household cleaning, laundry.
  • Helped maintain personal hygiene for dignity preservation.
  • Maintained client dignity and respect throughout dressing, showering and toileting.

Disability Support Worker

Barrier free
Craigieburn, Australia
  • Developed and maintained strong relationships for improved service delivery.
  • Assisted disabled clients to participate in community activities.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Safely drove clients to social activities and appointments.
  • Provided emotional support during challenging times, enhancing mental wellbeing of clients.
  • Assisted clients with bathing and personal grooming to maintain self-esteem and general wellness.

Admin

Vacationer Caravans
Campbellfield
  • Answering phone calls and directing to appropriate person.
  • Good computer skills (myob, excel, ms word, outlook)
  • Ordering office supplies
  • Sorting mail and courier deliveries.
  • Dealing with customer and dealer queries.
  • Maintaining records and files, data entering
  • Planning meetings
  • Organise and schedule appointments
  • Supervise other staff and delegate responsibilities.

Education

Certified in Individual Support -

Albert Education And Training
Melbourne, VIC

Skills

  • Sorting mail and courier deliveries
  • Dealing with customer and dealer queries
  • Maintaining records and files
  • Data entry
  • Planning meetings
  • Organising and scheduling appointments
  • Supervising staff
  • Delegating responsibilities
  • Answering phone calls
  • Sorting emails and client queries
  • Bookkeeping
  • Booking travel arrangements
  • Ordering office supplies
  • Calendar management
  • Assisting with visitor visas
  • Cleaning
  • Vacuuming
  • Dusting
  • General cleaning duties
  • Customer service
  • Communication skills
  • Strong ethical values
  • Following written instructions
  • Following verbal instructions
  • Positive attitude
  • Teamwork
  • Independent work

References

  • Guraksh Kaur, PCA, Craigcare Pascoe Vale, 0409575677, gurakshkaur040@gmail.com
  • Sana Tahreem, RN, Craigcare Pascoe Vale, 0469111318, sana.taheem2010@yahoo.com
  • Baljeet Kaur, EN, Craigcare Pascoe Vale, 0468323013, Baljeetk214@gmail.com

Timeline

Personal Care Assistant

Craigcare

Disability Support Worker

Barrier free

Admin

Vacationer Caravans

Certified in Individual Support -

Albert Education And Training

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Gunveen Kaur