Guoran He
Perth,WA
Summary
= Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Sales Intern
Pure Bule
05.2017 - 05.2017
- Managed customer expectations and helped navigate sales processes.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Supported client acquisition strategies with pipeline management and lead qualification.
- Contributed to a positive team environment by actively participating in weekly sales meetings and sharing innovative ideas.
Restaurant Waiter
Canton Bay Restaurant
03.2018 - 12.2018
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Kitchen Hand
Chengdu 21
06.2018 - 12.2018
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Plated and presented food following chef requirements.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
Dish Washer
Chilli Panda
01.2019 - 07.2019
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Delivery Driver
Hungry Panda
08.2020 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Cashier
Cellarbration Liquor Store
03.2020 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Delivery Driver
Australia Post
02.2022 - 10.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Delivery Driver
Deliveroo
03.2021 - 07.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Marketing Department Intern
Sensoory Media Agency
07.2023 - 08.2024
- Assisted in organizing successful promotional events, leading to increased sales and customer satisfaction.
- Conducted market research to identify trends, enabling the company to capitalize on opportunities for growth.
- Participated in brainstorming sessions, generating innovative ideas for future marketing campaigns and projects.
- Boosted social media engagement through the creation of compelling content and consistent posting schedules.
All Rounder
Qins Lanzhou Beef Noodle
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Commerce - Marketing
Curtin University
Perth, WA07.2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Excellent Communication
- Computer Skills
- Calm Under Pressure
- Active Listening
- Problem Resolution
Additional Information
visa type: student visa(applying 485 visa)
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
All Rounder
Qins Lanzhou Beef Noodle
02.2024 - Current
Marketing Department Intern
Sensoory Media Agency
07.2023 - 08.2024
Delivery Driver
Australia Post
02.2022 - 10.2022
Delivery Driver
Deliveroo
03.2021 - 07.2022
Delivery Driver
Hungry Panda
08.2020 - Current
Cashier
Cellarbration Liquor Store
03.2020 - 10.2020
Dish Washer
Chilli Panda
01.2019 - 07.2019
Kitchen Hand
Chengdu 21
06.2018 - 12.2018
Restaurant Waiter
Canton Bay Restaurant
03.2018 - 12.2018
Sales Intern
Pure Bule
05.2017 - 05.2017
Bachelor of Commerce - Marketing
Curtin University
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