Guoyan Su
Adelaide,Australia
Summary
Dedicated and enthusiastic professional with two years of experience as a barista and a part-time role in a flower shop. Demonstrated expertise in customer service, multitasking, and maintaining a high standard of work in fast-paced environments.Currently seeking a casual Christmas sales position to leverage my strong interpersonal skills, attention to detail, and seasonal enthusiasm in a dynamic retail environment.
Overview
8
8
years of professional experience
Work History
Barista
La Bon Choix
01.2023 - 05.2024
- Prepare and serve coffee, tea, and other beverages according to company recipes and standards.
- Operate coffee machines, grinders, and other equipment efficiently.
- Handle cash and process transactions accurately using a point-of-sale system.
- Restock inventory as needed and manage supplies to ensure a smooth operation.
- Follow health and safety regulations, including food handling and sanitation practices.
- Collaborate with team members to create a positive and efficient work environment.
Sales Assistant
Botanical Whisperers
03.2019 - 10.2020
- Process sales transactions accurately and efficiently using a point-of-sale system.
- Prepare and arrange flowers and floral arrangements based on customer requests and shop standards.
- Maintain the cleanliness and organization of the shop, including arranging displays and stocking inventory.
- Monitor and manage inventory levels, including ordering and receiving new stock as needed.
Marketing Intern
Australia Grace Education
11.2016 - 10.2017
- Enhanced social media engagement through regular posting and audience interaction.
- Boosted brand awareness by developing creative marketing strategies and campaigns.
- Contributed to the creation of compelling content for company blog, newsletter, and website.
- Supported sales team by creating eye-catching promotional materials for client presentations.
Education
Master of Business - Marketing And International Business
The University of Queensland
Brisbane, QLD07.2019
Bachelor of Law - Economic Law
Northwest University of Politics And Law
Xi'an, Shaanxi, China09.2016
Skills
- Cash Handling
- Espresso machine operation
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Active Listening
- Hospitality and Professionalism
- Multitasking
- Relationship Building
- Excellent Communication
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working
Referees
Lawrence Liu
General Manager
Le Bon Choix
379 Queen St
Brisbane QLD 4000
0450031759
Mira Zhong
Manager
Botanical Whisperers
16-18 Falkinder Avenue, Paradise Point,
Gold Coast, QLD, Australia 4216
07 2103 0526
Timeline
Barista
La Bon Choix
01.2023 - 05.2024
Sales Assistant
Botanical Whisperers
03.2019 - 10.2020
Marketing Intern
Australia Grace Education
11.2016 - 10.2017
Master of Business - Marketing And International Business
The University of Queensland
Bachelor of Law - Economic Law
Northwest University of Politics And Law
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