GURDEEP KAUR
AVELEY, WA,WA
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Shiva Indian Restaurant
06.2022 - 03.2023
- Led and directed team members on effective methods, operations, and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Developed unique events and special promotions to drive sales.
Restaurant Manager
Origin India
09.2016 - 12.2021
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Education
DIPLOMA OF LEADERSHIP & MANAGEMENT -
WISE EDUCATION
WA09.2016
Bachelor of Information Technology - Computer Engineering
PTU UNIVERSITY
07.2014
Skills
- Menu Development
- Staff Management
- Recruitment
- Schedule Coordination
- Customer Engagement
- Food Service Background
- Passion for Customer Satisfaction
Refrences
ORIGIN INDIA GERALDTON
SABINA sabssabina09@gmail.com
SHIVA INDIAN RESTAURANT
RUPINDER Ripusingh43832@gmail.com
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Restaurant Manager
Shiva Indian Restaurant
06.2022 - 03.2023
Restaurant Manager
Origin India
09.2016 - 12.2021
DIPLOMA OF LEADERSHIP & MANAGEMENT -
WISE EDUCATION
Bachelor of Information Technology - Computer Engineering
PTU UNIVERSITY
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