Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gurdeep Kour

Beckenham,WA

Summary

Dynamic sales professional with proven expertise in customer relationship building and sales strategy development from my tenure at New Yorker. Excelled in creating innovative sales approaches and leveraging CRM software for enhanced performance analysis. Known for exceptional closing techniques and fostering long-term customer loyalty, significantly contributing to business growth. Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience

Work History

Sales Team Members

New Yorker
05.2022 - 06.2025
  • Collaborated with team members to develop innovative sales strategies and marketing materials.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Adapted quickly to changes in the market landscape, adjusting selling strategies accordingly for optimal effectiveness.
  • Used CRM software diligently to track leads, manage contacts, and monitor progress toward sales objectives.
  • Built relationships with customers and community to promote long term business growth.
  • Utilized data-driven insights from regular reporting to refine tactics continuously, leading up-to-date, informed decision-making processes.

Supervisor

Zambrero
03.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Education

M Com in Information System And Technology - IT

Curtin University
Perth, WA
12-2025

Skills

  • Customer Relationship Building
  • Sales Presentations
  • Objection handling
  • Sales strategy development
  • Closing Techniques
  • Performance Analysis
  • Customer Service
  • Relationship Building
  • Product and service knowledge
  • Sales Development

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Supervisor

Zambrero
03.2024 - Current

Sales Team Members

New Yorker
05.2022 - 06.2025

M Com in Information System And Technology - IT

Curtin University
Gurdeep Kour