Summary
Work History
Education
Skills
Timeline
Generic
Gurinder  Kaur

Gurinder Kaur

Tarneit,VIC

Summary

Dynamic and compassionate professional with a proven track record at Glendale Aged Care, EEN, enhancing patient well-being and independence. Excelled in problem-solving and customer service, significantly improving patient comfort and safety. Skilled in computer literacy and communication, adept at fostering trust with patients and efficiently managing care responsibilities.

Knowledgeable Desired Position with background in personal care assistance. Efficiently provided compassionate support and care to clients, contributing to their well-being and comfort. Demonstrated reliability and excellent communication skills, ensuring seamless collaboration with healthcare teams and families.

Work History

PCA

Glendale Aged Care, EEN
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.

Support Worker

DISALILITY SUPPORT WORKER, Life With Choice Care

Disability Support Worker

Bapt Care - Werribee

Receptionist

CHAUFFEUR CO-ORDINATOR (MIDWAY LUXURY CAR RENTAL)


  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.

Supervisor Housekeeping

Rydes Bell City Hotel
  • Supervise and train housekeeping staff, including scheduling and assigning tasks.
  • Ensure all rooms and common areas are cleaned and maintained to high standards.
  • Develop and implement cleaning procedures and protocols.
  • Conduct quality control checks to ensure work meets established standards.
  • Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
  • Resolve customer complaints related to housekeeping services.
  • Address maintenance issues and report to the maintenance department.
  • Monitor and ensure compliance with occupational health and safety standards.
  • Perform administrative tasks such as timecards, attendance, and payroll.
  • Collaborate with other departments to ensure facilities are maintained to high st

Education

Bachelor Of Nursing -

Federation University Australia
VIC

Bachelor Of Arts -

Punjab University
Punjab India

Skills

    Problem solving

    Customers service skills

    Computer literacy

    Team work

    Active listener

    Communication

    Time management

Timeline

PCA

Glendale Aged Care, EEN

Support Worker

DISALILITY SUPPORT WORKER, Life With Choice Care

Disability Support Worker

Bapt Care - Werribee

Receptionist

CHAUFFEUR CO-ORDINATOR (MIDWAY LUXURY CAR RENTAL)

Supervisor Housekeeping

Rydes Bell City Hotel

Bachelor Of Nursing -

Federation University Australia

Bachelor Of Arts -

Punjab University
Gurinder Kaur