Gurjit KOROTANIA
Townhouse 24/30 Australis Drive Ropes Crossing
Summary
Proven Security Officer with a track record of enhancing the safety and security at NSW Health. Expert in CCTV surveillance and emergency response, demonstrating superior customer service skills. Skilled in identifying and mitigating risks, leading to a significant reduction in security incidents. Adept at report writing and a team player committed to maintaining secure environments.
Overview
15
15
years of professional experience
Work History
Security Officer
NSW Health
Westmead, NSW
05.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
Security Officer at Royal Prince Alfred Hospital
ACES
79-81 Regent Street Redfern
04.2020 - 09.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company .
- Response to code black and duress alarms
- Give directions to staff and patients .
- Provide safe work environment for staff members
- De-escalate the situation between nurses and patients
Head Chef Coordinator
El -Phoenician Middle Eastern Restaurant
328 Church Street Parramatta
07.2009 - 03.2019
- Improved customer satisfaction scores by consistently delivering high-quality dishes within a timely manner.
- Enhanced overall dining experience by creating and implementing innovative menus featuring diverse cuisines.
- Reduced food waste significantly by closely monitoring inventory and implementing effective food rotation practices.
- Optimized food production processes, minimizing preparation time while maximizing output capacity.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Education
Diploma Of Business Management - Business
Sydney Technical Institute
Parramatta 08.2014
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- CCTV Monitoring
- Superior customer service
- Emergency Response
- Access Control
- Patrol operations
- Conflict de-escalation
- Conflict resolution techniques
- Fluent in Language
- Patrolling
- Punctuality
- Security camera monitoring
- Security Protocols
- First Aid Certified
- Reporting skills
- Self-Defense
- Keen observer
- De-Escalation Techniques
- Alarm systems
- Vehicle inspections
- Team Player
- Honest and Dependable
- Reliable and Responsible
- Active Listening
- Ground Patrol
- CPR Certified
Languages
Punjabi ,English ,Hindi
Professional Working
Timeline
Security Officer
NSW Health
05.2024 - Current
Security Officer at Royal Prince Alfred Hospital
ACES
04.2020 - 09.2023
Head Chef Coordinator
El -Phoenician Middle Eastern Restaurant
07.2009 - 03.2019
Diploma Of Business Management - Business
Sydney Technical Institute