Jot Bhatti
Thornhill Park,VIC
Summary
Dynamic professional with a proven track record at Australia Post, excelling in efficient delivery and exceptional customer service. Skilled in problem-solving and team collaboration, I consistently optimize processes and enhance productivity. My strong organizational abilities and commitment to safety ensure successful project outcomes in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Courier Contractor
Australia Post
Tullamarine, VIC
10.2024 - Current
- Delivered parcels efficiently across designated routes.
- Communicated with customers regarding delivery status and issues.
- Coordinated with team members to optimize delivery processes.
- Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
- Provided excellent customer service by answering questions regarding deliveries or pickups.
- Determined most efficient routes to deliver goods utilizing maps, global positioning systems, or other navigational aids.
- Ensured proper loading techniques were used to secure freight safely during transport.
- Followed appropriate safety procedures for transporting hazardous materials.
- Followed company policies regarding fuel usage and vehicle maintenance.
Supervisor
Ashoka Industries
01.2021 - 06.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Scaffolder
Scaffright Pty Ltd.
02.2020 - 11.2020
- Assembled, erected and dismantled scaffolding structures to meet project needs.
- Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.
- Assisted with tying off and securing scaffolding to building structures to optimize safety.
- Worked in team-focused environment to collaboratively complete projects on time and within budget.
Construction Worker
Bhullar Constructions
10.2019 - 01.2020
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Cashier
7 Eleven Store
01.2019 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate III in Painting And Decorating - Painting
Gen Institute
Melbourne, VIC08.2019
Bachelor of Civil Engineering -
Desh Bhagat University
India10.2018
Skills
,,,,,,,,
Teamwork and Collaboration
Multitasking
Problem-Solving
Employee Motivation
Staff Management
Team building
Organizational Skills
Time Management
Goal-Oriented
References
References available upon request.
Timeline
Courier Contractor
Australia Post
10.2024 - Current
Supervisor
Ashoka Industries
01.2021 - 06.2024
Scaffolder
Scaffright Pty Ltd.
02.2020 - 11.2020
Construction Worker
Bhullar Constructions
10.2019 - 01.2020
Cashier
7 Eleven Store
01.2019 - 09.2019
Certificate III in Painting And Decorating - Painting
Gen Institute
Bachelor of Civil Engineering -
Desh Bhagat University
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