Summary
Overview
Work History
Education
Skills
Certification
Languages
Qualities
Timeline
Generic
GURJOT KAUR

GURJOT KAUR

Cannington,WA

Summary

Motivated and compassionate professional currently pursuing a Bachelor of Community Services, with hands-on experience in disability support, customer service, and security roles. Known for strong interpersonal skills, cultural awareness, and a calm, empathetic approach to care. Proven ability to work under pressure, adapt quickly to new environments, and build positive client relationships. Passionate about empowering individuals and making meaningful contributions to their quality of life.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Support Worker

Access Foundation
03.2025 - Current
  • Provided assistance to clients with disabilities, supporting them in daily tasks including hygiene, mobility, and meal preparation
  • Promoted social inclusion through community participation and recreational outings
  • Maintained accurate progress notes and ensured client confidentiality
  • Offered emotional support and built trusting relationships with clients and families
  • Supported clients in developing independence and confidence in daily life

Customer Service Representative

BP Kenwick
09.2023 - 03.2025
  • Operate point-of-sale systems, handle cash and card payments accurately
  • Deliver prompt and friendly service in a fast-paced retail setting
  • Resolve customer complaints with professionalism and empathy
  • Assist with inventory management and store maintenance

Security Officer

MCS, NPB, Southern Cross Protection, ICP, Various Sites
01.2023 - 01.2025
  • Ensured safety and security across public and private sites
  • Conducted crowd control, site patrols, and incident reporting
  • Supported passenger assistance and upheld professional conduct under pressure

Customer Service Representative

Vibe
06.2024 - 10.2024
  • Processed transactions accurately while maintaining strong attention to detail with cash handling and POS systems.
  • Assisted customers with fuel, shop products, and inquiries, building positive customer relationships.
  • Oversaw stock rotation, merchandising, and site cleanliness to maintain compliance with safety and hygiene standards.

Customer Service Representative

Oporto Bentley
01.2023 - 01.2024
  • Provided quality service and managed customer orders
  • Trained new employees and supported team operations
  • Handled stock, maintained cleanliness, and resolved customer issues effectively

Education

Bachelor of Community Services - undefined

01.2026

Senior Secondary Education - Humanities

01.2022

Skills

  • POS systems
  • MS Office
  • Fast typing
  • Client-Centered Care
  • Crisis Management
  • Communication
  • Teamwork & Leadership
  • Problem-Solving
  • Organisational Skills
  • Effective time management

Certification

  • CPR
  • Manual handling
  • WWCC
  • First aid
  • Police check
  • Certificate in medication
  • Certificate 2 in hospitality

Languages

English
Punjabi
Hindi

Qualities

  • Empathy
  • Teamwork
  • Good communication skills
  • Active listening

Timeline

Support Worker

Access Foundation
03.2025 - Current

Customer Service Representative

Vibe
06.2024 - 10.2024

Customer Service Representative

BP Kenwick
09.2023 - 03.2025

Security Officer

MCS, NPB, Southern Cross Protection, ICP, Various Sites
01.2023 - 01.2025

Customer Service Representative

Oporto Bentley
01.2023 - 01.2024

Bachelor of Community Services - undefined

Senior Secondary Education - Humanities

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GURJOT KAUR