GURKIRAT SINGH
Plumpton ,NSW
Summary
I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities. To build a challenging career in a fast growing and dynamic security industry where my experience, skills and qualities will contribute to organisation’s success and further my personal development. To earn repute, reward and personal satisfaction for creative and concrete contribution to the organisation. Consistently recognised for technical troubleshooting skills Quickly earn and master new technology, equally successful in both team and self-directed settings Proficient in range of computer systems, learning languages, tools and texting.
Driven and detail-focused professional with keen eye for precision and quality. Possesses foundational knowledge of window tinting techniques and tools, coupled with strong aptitude for learning and applying industry standards. Dedicated to delivering top-notch results that enhance client satisfaction and vehicle aesthetics.
Astute professional highly skilled in customer service and relationship building. Talented individual offering dynamic skills in data entry, telephone support and records oversight. Desiring Customer Service Administrator position with company in technology sector.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Window Tinting
Car Customisation (Vcustom & Wrap, Blacktown)
12.2024 - Current
- Professionally applied film to vehicle windows for UV protection, heat reduction, privacy, and enhanced appearance.
- Vehicle Wrapping – Full or partial vinyl wraps applied to change the vehicle’s appearance, protect the original paint, or for branding purposes.
- Paint Protection Film (PPF) – Transparent, durable film applied to high-impact areas to guard against chips, scratches, and environmental damage.
- Ceramic Coating – Gtechniq crystal serum applied to exterior surfaces to provide long-lasting gloss, hydrophobic protection, and resistance to contaminants.
Driver/Coordinator
Team Global Express
06.2024 - 12.2024
- HR truck (14 Pallets) driver for TGE working under SRG Super Retail group.
- Organising myself and 2 other drivers coordinating deliveries between different types of trucks and freight.
- Good understanding of different types of freight including pallets and dangerous goods.
Driver/Freight Handler
Startrack
10.2021 - 05.2024
- Three years’ experience in NSW’s fastest paced delivery company/franchise, One of the most reliable drivers in #1 warehouse in NSW.
- Loading and unloading of goods while complying with Health & Safety standards
- Setting out delivery routes, planning itinerary to ensure timely and efficient deliveries. Including GPS navigation systems/Google Maps to determine the best routes, considering factors such as traffic conditions, road closures and delivery schedules.
- Experience in dealing with customers.
- Considering being the face of the company
Security Rover/Controller
07.2018 - 01.2021
- Driving and foot patrol of interior and exterior areas of assigned locations
- Report suspicious activities and persons
- Write detailed narrative reports, maintain daily activity reports
- Respond to emergency situations requiring security assistance
- Check for unsafe conditions, hazards, unlocked doors, and security violations
- Daily Control Room Operations, answering calls and dispatching jobs.
- Ensure the virtual patrol docket is completed by the patrolman
- Carry out Data Entry & update changes according to the clients instructions
- Issue keys to subcontractors and complete appropriate paperwork
- Ensuring all results and jobs are actioned within a timely manner
- Ensuring all administration is updated daily
- Conducting staff welfare checks
- Basic administration
- Assist in daily operational requirements when required.
- Assist with customer enquiries, complaints, following up’s.
- Ensuring all contractors comply with Client’s requirements and Sign In and Out daily.
- Following up on issues with providers and escalating to the Control Room Manager when required.
- Assisting in all the requests made by the Client.
- Follow Standard Operating Procedures.
- Making sure all security personnel are dressed according to Dress Code and are presentable.
- Complete all reports correctly and in time.
- A demonstrated ability to communicate effectively both verbally and in writing
- An ability to assess problems and respond accordingly and within a timely manner
- Proven customer service and written / verbal communication skills
- Good experience and knowledge of Microsoft Outlook, Word and Excel
- Excellent English in oral and written communications skills
- Strong attention to detail
Site Supervisor
Western Sydney group
01.2017 - 01.2018
- Taking deliveries
- Assisting contractors with home plans
- Opening and closing the work site
- Assisting engineers
Dock-hand
Allied express
01.2017 - 01.2018
- Dock-hand
- Lifting goods
- Loading and unloading the loads
- Moving packages around the warehouse
Event supervisor
01.2015 - 01.2017
- Managing events
- Managing food distribution
- Managing liquor distribution
- Managing cash payments with the owner
Education
Year 12 -
Patrician Brothers
BlacktownSkills
- Automotive Window Tinting
- Vinyl Wrap Application
- Paint Protection Film (PPF) Installation
- Ceramic Coating Application
- Surface Preparation & Paint Correction
- Heat Gun and Cutting Tool Operation
- Film Alignment & Bubble-Free Application
- Material Knowledge (3M, Avery Dennison, XPEL, etc)
- Vehicle Surface Cleaning & Decontamination
- Adhesive and Film Handling Techniques
- Proficient user of Microsoft Office Outlook, MS Excel and MS Word Skills
- Active Listening
- Communication
- Computer Skills
- Customer Service
- Interpersonal Skills
- Leadership
- Management Skills
- Problem-Solving
- Time Management
- Transferable Skills
- Fluent in 4 different Foreign languages
- Operating certain equipment or machinery
- Window tinting basics
- Window tinting techniques
- Automotive window tinting
- Commercial window tinting
- Microsoft windows
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
- Computer proficiency
- Conflict resolution
- Complaint handling
- Microsoft Excel
- Payment processing
- Scheduling
- Follow-up skills
- Call management
- Product knowledge
- Paperwork processing
- Appointment scheduling
- Order processing
- Team development
- Documentation
- Administrative support
- Microsoft PowerPoint
- Data collection
- Customer relationship management (CRM)
- Prioritization
- Staff training
- De-escalation techniques
- Coordination
- Store maintenance
- Recordkeeping strengths
- Account updating
- Spreadsheets
- Stock management
- Service standard compliance
- Shipping and logistics
- Escalation management
- Business development
- Delivery scheduling
- Travel planning
- Friendly customer service
- Customer service and communication skills
- Operational logistics
- Logistics
- Logistics administration
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
Certification
- CPP20212 Certificate II in Security Operations (2D Security License Number: 409465188)
- HLTAID003 First Aid Certificate
Languages
Hindi
Native or Bilingual
English
Full Professional
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Interests
- Gym Workouts
- High-Intensity Interval Training
- Team Sports
- Soccer
- Long Jump
- Triple Jump
- 100/200/400m Sprint
- Documenting and sharing travel experiences
- Historical Exploration
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Train Travel
Timeline
Window Tinting
Car Customisation (Vcustom & Wrap, Blacktown)
12.2024 - Current
Driver/Coordinator
Team Global Express
06.2024 - 12.2024
Driver/Freight Handler
Startrack
10.2021 - 05.2024
Security Rover/Controller
07.2018 - 01.2021
Site Supervisor
Western Sydney group
01.2017 - 01.2018
Dock-hand
Allied express
01.2017 - 01.2018
Event supervisor
01.2015 - 01.2017
Year 12 -
Patrician Brothers
Professional Assets
- Excellent written and verbal communication skills, capable of clearly and concisely imparting information.
- Confident in interpersonal situations with effective personal presentation.
- Strong organisation and time management skills, able to prioritise and effectively accomplish multiple activities.
- Hands-on experience in demanding professional environments, performing to high standards while working under pressure.
- Capable of independent operation, leadership and individual initiative.
- Possesses a proven aptitude in problem solving skills, with ability to learn and implement new information.
- A multi-skilled, flexible and fast learning individual, capable of adapting to and implementing change.
- Determined and persistent with a strong focus on achievement of professional excellence.
Additional Skills
- In addition to above, I also enjoy many extra-curricular activities like reading sports articles and analysing English Premier League and Cricket matches.
- I love to be involved in various forms of physical activities and sports. I consider myself to be a fit and healthy individual.
- I have played soccer in past for NSW national team Blacktown City during respective league seasons.
- I also love cooking and socialising with family, friends and work colleagues.