Gurleen Kaur
MIDLAND,Western Australia
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Waiter
Globe cafe
South Perth, Western Australia
11.2023 - Current
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Greeted customers, provided menus and answered questions about menu items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Customer Service Cashier
Mini price
Mirrabooka, Western Australia
07.2023 - Current
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Maintained accurate records of transactions using the point-of-sale system.
- Provided excellent customer service by helping customers locate items they were looking for.
- Resolved customer complaints in a professional manner.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Balanced cash drawers at the end of each shift.
Education
Master of Information Technology - Masters of Information Technology
Kaplan College
East Perth08-2025
Skills
- Order Taking
- Point of Sale (POS) system operations
- Cash Handling
- Dining customer service
- Wine pairing
- Table Setting
- Guest Relations Management
- Liquor, wine, and food service
- Table setting arrangements
Languages
English
Professional
Hindi
Full Professional
Punjabi
Native/ Bilingual
Certification
- Barista certificate
References
References available upon request.
Timeline
Restaurant Waiter
Globe cafe
11.2023 - Current
Customer Service Cashier
Mini price
07.2023 - Current
Master of Information Technology - Masters of Information Technology
Kaplan College
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