Gurleen Kaur
Sydney,NSW
Summary
I am a Dynamic and results-driven professional with extensive experience in team leadership and operations management across diverse sectors. I assure a proven ability to enhance organizational efficiency, coordinate multifaceted teams, and ensure compliance with company standards, while maintaining excellence in customer service and staff development, as I am inclined towards the opportunities to learn and grow.
Overview
7
7
years of professional experience
Work History
Operations Coordinator
Vision Day Care Service
Parramatta, NSW
12.2024 - 03.2026
- Coordinated daily operations to ensure compliance with health and safety regulations.
- Developed efficient scheduling systems for staff and child care services.
- Managed inventory of supplies, ensuring availability for daily activities.
- Implemented streamlined communication processes between staff and parents.
Operations Officer
Oyster Care
Parramatta, NSW
08.2022 - 12.2023
- Led team performance and supported staff development
- Handled scheduling, reporting, and administrative tasks
- Managed daily business operations and staff coordination
- Monitored workflow efficiency and operational performance
- Maintained accurate records and operational documentation
- Resolved customer and staff issues professionally
- Ensured compliance with company policies and procedures
Accountant Intern
Tax Refund on Spot
Blacktown, Australia
06.2021 - 04.2022
- Assisted with basic client documentation and data entry
- Organised financial records and maintained accurate files
- Supported staff with administrative and office tasks
- Communicated professionally with clients regarding required documents
- Used Microsoft Excel and Word for basic reporting and record management
- Maintained confidentiality of client information
- Assisted in preparing and reviewing basic tax-related documents
- Demonstrated attention to detail and willingness to learn accounting processes
Team Leader
Hungry Jacks Pty Ltd
Sydney, NSW
06.2019 - 03.2021
- Maintained accurate records and followed company procedures
- Supervised daily team operations in a fast-paced environment
- Managed cash handling and EFTPOS transactions accurately
- Delivered professional customer service and resolved customer issues
- Trained and supported new team members
- Demonstrated strong communication and leadership skills
- Worked efficiently under pressure and met daily targets
Education
Bachelor - Business and Accounting
Kent Institute
Sydney, Australia03-2021
Masters in Leadership
Excelsia University 11-2026
Post Graduate Certificate - Finance
York University
Canada12-2022
Skills
- Microsoft Word
- Data Entry
- Microsoft Excel
- Basic Financial Documentation
- Communication Skills
- Team Leadership
Accomplishments
President Of Student Union, Kent SRG
- Represented student concerns and communicated with management professionally
- Led and coordinated student events, meetings, and activities
- Managed team responsibilities and delegated tasks effectively
- Improved student engagement through organised initiatives and communication
Timeline
Operations Coordinator
Vision Day Care Service
12.2024 - 03.2026
Operations Officer
Oyster Care
08.2022 - 12.2023
Accountant Intern
Tax Refund on Spot
06.2021 - 04.2022
Team Leader
Hungry Jacks Pty Ltd
06.2019 - 03.2021
Post Graduate Certificate - Finance
York University
Bachelor - Business and Accounting
Kent Institute
Masters in Leadership