Gurmeet Kaur Gill
Bannockburn,QLD
Summary
A highly organized and talented IT Professional with over two years industry experience, an exceptional eye for detail and a drive to further my career in IT sector. Bringing to the company, a good team player, a good listener and a quick learner with a high work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Systems Officer
Entwined Signage
03.2022 - Current
- Provisioned and prepared equipment prior to installation
- Handled assets and licensing data
- Maintained corporate network, hardware, AV and building systems
- Created and maintained Project and product process documents
- Provided process support to PMO and assisted in refining the configuration and deployment of solutions both in the office, and occasionally in the field
- A high level of communication and reporting to team and clients
- Ensured the successful outcomes of allocated requests within the service desk queue
- Maintained strict version control and system update processes.
Store Team Member
Woolworths Group
10.2020 - 01.2023
- Interacting positively with team members and customers
- Maintaining general knowledge of all departments to help customers quickly locate products and merchandise
- Contributed to team success by completing jobs quickly and accurately
- Took on additional job duties during unexpected backlog, resulting in meeting targets
- Developed strong cooperative relationships with coworkers and managers
- Checked products for quality assurance according to strict guidelines.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
Administration Assistant
OZ LabourForce
07.2020 - 02.2021
- Greeted Visitors and managed phone calls and emails
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Developed strategies to streamline and improve office procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Education
Professional Year Program - Information Technology
Queensland International Business Academy
Brisbane, QLD12.2021
Master of Information Technology - Information Technology
Queensland University of Technology
Brisbane, QLD07.2020
Bachelor of Technology(Computer Science) - Computer Science
Adesh Institute of Engineering And Technology
Punjab, India05.2015
Diploma of Engineering(Computer Science) - Computer Engineering
Malwa Polytechnic College
Punjab, India04.2012
Skills
- Analytics
- Proficient in M365
- Multilingual
- Capacity Planning
- Hardware maintenance
- Data Management
- Cultural Awareness
- Supervision and leadership
Accomplishments
- Obtained Jira Fundamentals Badge by Atlassian issued in Jan 2024
- 1st Runner-up for Team Member of the Year Award among a team of 75
- Achieved Superior level of English language proficiency by Pearson Test of English (PTE)
References
Provided upon request
Volunteer Experience
- Attended ACS EMERGING AND DEEP TECH WEBINAR SERIES: SECURING INTERNET OF HEALTH THINGS USING SYNERGISTIC BLOCKCHAIN.
- Attended ACS EMERGING AND DEEP TECH WEBINAR: HARNESSING DIGITAL CAPABILITIES FOR FUTURE ECONOMY.
- Attended ACS EDXN EVENT SERIES: HOW TO AUGMENT OUR NATURAL HUMAN TALENTS……DATA, ANALYTICS AND VR.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Systems Officer
Entwined Signage
03.2022 - Current
Store Team Member
Woolworths Group
10.2020 - 01.2023
Administration Assistant
OZ LabourForce
07.2020 - 02.2021
Professional Year Program - Information Technology
Queensland International Business Academy
Master of Information Technology - Information Technology
Queensland University of Technology
Bachelor of Technology(Computer Science) - Computer Science
Adesh Institute of Engineering And Technology
Diploma of Engineering(Computer Science) - Computer Engineering
Malwa Polytechnic College
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