Gurnoor Bawa
Perth,WA
Summary
Retail professional with extensive experience at EBGAMES, specializing in customer service and sales. Proven expertise in inventory management and cash handling, leading to increased customer engagement and satisfaction. Recognized for adaptability and problem-solving skills in fast-paced environments, ensuring organized displays and effective promotion of new releases.
Overview
4
4
years of professional experience
Work History
Retail Sales associate
EBGAMES
01.2024 - 01.2025
- Provided tailored customer service, helping customers choose games, consoles, and accessories based on their preferences
- Processed sales transactions, including purchases, pre-orders, and gift cards
- Ensured store displays and shelves were organized, well-stocked, and visually appealing
- Promoted new releases, in-store events, and loyalty programs to drive sales and customer engagement
- Assisted with inventory management, stock checks, and product returns to maintain accurate inventory levels
Retail Sales associate
MYER
01.2022 - 01.2023
- Assisted customers in finding products that met their needs and preferences
- Processed sales transactions
- Maintained a clean and organized sales environment
- Assisted in inventory management and restocking of products
- Promote and sell products using solid arguments to customers
Warehouse worker
Zigges Education Supplies
01.2021 - 01.2022
- Stocking and organizing inventory in the warehouse
- Maintaining a clean warehouse environment
- Picking and packing orders for shipments
Education
LLB And Commerce - Commerce and Law
Curtin University
Bentley, WAGraduated year 12 -
Rossmoyne Senior High School
Skills
- Customer service excellence
- Sales and upselling
- Inventory management
- Cash handling and transaction processing
- Team collaboration
- Problem solving and troubleshooting
- Time management
- Adaptability
References
Available upon request
Awards
EBGAMES,, Outstanding Customer Feedback – Regularly received positive customer feedback through surveys and direct interactions for helpful and friendly service., Zero Stock Discrepancies – Maintained flawless inventory accuracy with no discrepancies in stock counts during regular audits., Highest Upsell Rate – Consistently surpassed upselling targets for extended warranties and game bundles, driving additional sales., Perfect Attendance – Recognized for an impeccable attendance record, showing reliability and dedication to the team., MYER,, 100% Team Member satisfaction Rate, Exceeding total amount of sales and Myer one scan rate constantly when in comparison to the rest of the department, Ziggies educational supplies,, Efficient and Quick hard worker, No mistakes ever made with the Pick and packaging process
References
References available upon request.
Timeline
Retail Sales associate
EBGAMES
01.2024 - 01.2025
Retail Sales associate
MYER
01.2022 - 01.2023
Warehouse worker
Zigges Education Supplies
01.2021 - 01.2022
LLB And Commerce - Commerce and Law
Curtin University
Graduated year 12 -
Rossmoyne Senior High School
Similar Profiles
Dylan PreuskerDylan Preusker
Customer Service Member at EBGAMESCustomer Service Member at EBGAMES
Chloe HaagmanChloe Haagman
Front of House Employee at Dunn and WaltonFront of House Employee at Dunn and Walton
Koal Solomon-TeWhaitiKoal Solomon-TeWhaiti
Dance Instructor at Freedom Arts AcademyDance Instructor at Freedom Arts Academy
Adeel ShahidAdeel Shahid
Area Assistant Medical Information Officer at Innvotek PharmaceuticalsArea Assistant Medical Information Officer at Innvotek Pharmaceuticals
Kiara McArthurKiara McArthur
Sales Assistant at Salon ExpressSales Assistant at Salon Express