Gurpreet Kaur
Darwin ,NT
Summary
Forward-thinking professional offering more than Number years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven Type skills. Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with Type cuisine, sourcing ingredients, controlling budgets and boosting restaurant profiles. Conversational Language skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Chef
The Second Home Cafe
05.2020 - 04.2024
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
Customer Service
Indian Restaurant
12.2021 - 06.2022
- Developed customer service scorecards to measure customer service performance.
- Provided outstanding customer service.
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
- Developed a deep understanding of customer service principles and customer service best practices.
- Supported office business development and customer service.
- Improved customer service ratings and accurately solved problems using active listening and customer service skills.
- Maintained excellent customer service and positive attitude.
- Managed restaurant scheduling, foodservice and customer service.
- Greeted customers warmly to provide exceptional customer service.
Sandwich Maker
Eat Greek
08.2021 - 02.2022
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Reduced food waste with careful ingredient measurement and proper storage techniques.
- Trained team members to prepare sandwiches and other items according to instructions.
- Kept workplace clean and organized in line with restaurant policies.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Customer Service
Golf Club
09.2020 - 08.2021
- Developed customer service scorecards to measure customer service performance.
- Provided outstanding customer service.
- Developed a deep understanding of customer service principles and customer service best practices.
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
- Met customer service objectives by providing superior customer service to Language-speaking customers.
- Improved customer service ratings and accurately solved problems using active listening and customer service skills.
- Improved customer service ratings through Action.
- Provided exemplary customer service to guests.
- Monitored banking associates for customer service.
- Resolved issues and maintained customer service standards.
Education
Certificate IV - Commercial Cookery
Evolution Institute
Sydney, NSW10.2021
Certificate III - Commercial Cookery
Evolution Institute
Sydney, NSW03.2021
Skills
- Food safety and sanitation
- Knife Skills
- Cooking techniques
- Food quality
- Kitchen Management
- Food presentation
- Kitchen equipment operation and maintenance
- Ingredient Knowledge
- Verbal and written communication
- Food plating and presentation
- Allergen awareness
- Portion and cost control
- Menu Planning
- New Hire Training
- Safe Food Handling
- Food Safety
Languages
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Customer Service
Indian Restaurant
12.2021 - 06.2022
Sandwich Maker
Eat Greek
08.2021 - 02.2022
Customer Service
Golf Club
09.2020 - 08.2021
Chef
The Second Home Cafe
05.2020 - 04.2024
Certificate IV - Commercial Cookery
Evolution Institute
Certificate III - Commercial Cookery
Evolution Institute
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteImportant To Me
Work-life balanceCareer advancementTeam Building / Company RetreatsFlexible work hoursSimilar Profiles
Audrey SlatterAudrey Slatter
Waitress at Home CafeWaitress at Home Cafe
Keira KebbeKeira Kebbe
Cashier, Expedite, Barista, Busser at Tourist Home CafeCashier, Expedite, Barista, Busser at Tourist Home Cafe
Christopher CookChristopher Cook
Resident Musician at Sweet Home CafeResident Musician at Sweet Home Cafe