Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gurpreet Kaur

Melbourne/ Tarneit ,VIC

Summary

Reliable Front of House Employee with demonstrated experience in hospitality and service industry. Strengths include exceptional customer service, effective communication skills, and ability to handle high-pressure situations with grace. Contributed significantly to overall guest satisfaction and positive dining experiences in previous roles.

Overview

1
1
year of professional experience

Work History

Front of House Employee

Taj Indian sweets and restaurant
Sydney/Harris Park , NSW
09.2024 - 11.2025
  • Assisted with seating arrangements to ensure comfortability for guests.
  • Informed customers of daily specials, menu items, and restaurant policies.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Answered phone calls, took reservations, and answered inquiries.
  • Performed opening and closing duties such as counting money, organizing supplies.

Housekeeper

Quest
Melbourne/Frankston , Victoria
12.2024 - 03.2025
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Provided information about hotel services upon request from guests.

Education

Diploma -

Gen Institute
Collingwood, VIC

Bachelor of Computer Applications -

Punjab Technical University
Jalandar,India

Skills

  • Supply stocking
  • Effective communication
  • Guest relations
  • Cash handling
  • Problem resolution
  • Customer service
  • Time management
  • Cleaning and organization
  • Prepare orders
  • Food arrangement
  • Pack deliveries

Timeline

Housekeeper

Quest
12.2024 - 03.2025

Front of House Employee

Taj Indian sweets and restaurant
09.2024 - 11.2025

Diploma -

Gen Institute

Bachelor of Computer Applications -

Punjab Technical University
Gurpreet Kaur