Gurpreet Shergill
O424880569,NSW
Summary
Dynamic transport professional with extensive experience at A. S Willow Vale Pty Ltd, excelling in dispatch coordination and customer service. Proven track record in optimizing delivery schedules and enhancing fleet performance through effective decision-making and data analysis. Skilled in utilizing dispatch software to improve operational efficiency and team training.
Professional with proven background in logistics and transportation management, driving operational efficiency and timely deliveries. Known for fostering team collaboration and reliability, adapting to changing demands seamlessly. Expertise in route planning, customer service, and multitasking under pressure.
Overview
5
5
years of professional experience
Work History
Dispatcher/Allocator
A. S Willow Vale Pty Ltd
04.2020 - Current
- Coordinated daily dispatch operations to ensure timely service delivery and client satisfaction.
- Monitored and prioritized incoming requests, optimizing route assignments for efficiency.
- Utilized dispatch software to track vehicle locations and manage schedules effectively.
- Collaborated with drivers to resolve issues promptly, enhancing communication channels.
- Assisted in training new team members on operational protocols and system usage.
Transport Manager
A. S Willow Vale Pty Ltd
04.2020 - Current
- Oversaw transport operations, ensuring compliance with safety regulations and industry standards.
- Developed and implemented efficient routing strategies to optimize delivery schedules.
- Monitored vehicle maintenance and repair schedules to minimize downtime.
- Coordinated logistics for inbound and outbound shipments, enhancing supply chain efficiency.
- Led a team of drivers, providing training on best practices and performance standards.
- Analyzed transportation data to identify cost-saving opportunities and improve service levels.
- Implemented tracking systems for real-time monitoring of fleet performance and deliveries.
Education
MBA - Business Administration
Western Sydney University
Parramatta, NSW09-2018
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Time management
- Dispatch software
- Dispatch coordination
Timeline
Dispatcher/Allocator
A. S Willow Vale Pty Ltd
04.2020 - Current
Transport Manager
A. S Willow Vale Pty Ltd
04.2020 - Current
MBA - Business Administration
Western Sydney University