Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Receptionist Assistant
Canvas ILETS Institution
02.2022 - 11.2023
Resolved customer problems and complaints.
Managed multi-line telephone system and greeted claimants during office visits.
Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Supported administrative staff with daily tasks, resulting in increased productivity and a well-organized work environment.
Teacher
BGS Gurbakshpur
05.2021 - 02.2022
Education
Bachelor of Science - Science Teacher Education
Bachelor of Education
Barnala, Punjab, India
03.2020
Bachelor of Science - Science Education
Guru Nanak Girls College
Ludhiana, India
02.2017
Skills
Cash Management
Verbal and written communication
Customer and client relations
Time Management
Business operations understanding
Security understanding
Documentation And Reporting
Customer Service
Team Collaboration
Computer Proficiency
Timeline
Receptionist Assistant
Canvas ILETS Institution
02.2022 - 11.2023
Teacher
BGS Gurbakshpur
05.2021 - 02.2022
Bachelor of Science - Science Teacher Education
Bachelor of Education
Bachelor of Science - Science Education
Guru Nanak Girls College
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