Gurpreet Singh
Tarneit,VIC
Summary
Experienced with risk assessment, security procedures, and theft prevention. Utilizes keen observational skills to detect and deter suspicious activities. Track record of maintaining safety and minimizing losses through effective communication and quick response.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Uber Driver
Uber
09.2018 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
Store Manager
IGA Supermarket
01.2017 - 12.2017
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Managed daily operations of the service department, maintaining a high level of organization
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Manager
Caltex Star Mart
07.2014 - 09.2016
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Maintained professional, organized, and safe environment for employees and patrons.
Security Officer , Patrol Guard
SIS Secuirty Services QLD
01.2011 - 04.2014
- Patrolled and monitored premises in company vehicle.
- Done Public Transport security, In Banks as a security guard.
- Reported suspicious activities and persons to law enforcement.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Wrote detailed reports of all security breaches and investigations.
- Patrolled internal building spaces and facility grounds to identify.
- Responded quickly to emergency situations to assess and deflect issues.
Security Officer , Patrol Guard
Fogl Knight Security
11.2008 - 09.2010
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked and verified photo identification prior to granting facility access / Controlling Entrance and Exits.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle and on foot.
- Trained new guards on security protocols, improving team efficiency and readiness.
- Wrote detailed reports of all security breaches and investigations.
Education
Certificate III - Cookery
Holmes Institute Brisbane
Margaret Street Brisbane City03-2010
Diploma - Hospitality Management
Holmes Institute Brisbane
Margaret Street Brisbane City06-2008
Skills
- First aid training
- Security systems
- Theft prevention
- CCTV monitoring
- Incident reporting
- Asset protection
- Property patrol
- Surveillance techniques
- Law enforcement collaboration
- Teamwork
- Customer service
Certification
Certificate II in security
Victorian security license
First aid certificate
Full Victorian Driving license
(I have my own transportation)
Additional Information
References:
Parminder singh : 0412 330 059 ( Patrol Guard at SIS Security )
Rami : 0450 060 244 ( Constant Security Melbourne)
Timeline
Uber Driver
Uber
09.2018 - Current
Store Manager
IGA Supermarket
01.2017 - 12.2017
Manager
Caltex Star Mart
07.2014 - 09.2016
Security Officer , Patrol Guard
SIS Secuirty Services QLD
01.2011 - 04.2014
Security Officer , Patrol Guard
Fogl Knight Security
11.2008 - 09.2010
Certificate III - Cookery
Holmes Institute Brisbane
Diploma - Hospitality Management
Holmes Institute Brisbane
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