Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Interests
Work Availability
Timeline
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GURPREET KAUR SOHI

9 Atherstone Boulevard, Strathtulloh

Summary

Dynamic professional with a proven track record at Empire Hospitality, excelling in project coordination and team management. Skilled in proofreading and expense reporting, I effectively trained staff and enhanced service quality, achieving high customer satisfaction. Adept at maintaining inventory systems, I fostered strong relationships to resolve issues swiftly and improve operational efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Assistant

Allied Pinnacle, Altona(Labour Power Recruitment
07.2022 - 02.2024
  • Put hazardous materials in properly marked containers to avoid injuries or contamination.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Managed team workload to reach production targets.
  • Delegated daily tasks, addressed employee questions and resolved scheduling issues.
  • Used advanced features of Microsoft Office to complete necessary reports for senior management review.

Hospitality Supervisor (Hotel Cleaning )

Empire Hospitality
09.2017 - 04.2022
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
  • Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Completed schedules, shift reports, and other business documentation.
  • Worked with front desk to respond promptly to all guest requests.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.

Education

Bachelor of Science - Electrical And Electronics Engineering (Honours)

Victoria University
Footscray Park, Melbourne, VIC
03-2019

High School Diploma -

Government Polytechnic College
Patiala, Punjab, India
06-2012

Skills

  • Proofreading documents
  • Expense reporting
  • File organization
  • Project coordination

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Accomplishments

Two times I got Employee of the month.

Certification

  • Certificate: CPP20218 Certificate II in Security operation
  • Certificate: First Aid Certificate and CPR


Licence

  • Victorian Security Guard Licence


(Crowd Controller, Control Room Operator, Monitoring Centre Operator and Unarmed Licence)

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Dance
  • Regularly practice mindfulness and meditation for overall wellness
  • Learning Control panel design
  • I like working with my hands and fixing things

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Team Assistant

Allied Pinnacle, Altona(Labour Power Recruitment
07.2022 - 02.2024

Hospitality Supervisor (Hotel Cleaning )

Empire Hospitality
09.2017 - 04.2022

Bachelor of Science - Electrical And Electronics Engineering (Honours)

Victoria University

High School Diploma -

Government Polytechnic College
GURPREET KAUR SOHI