Gursab Singh
Truganina,VIC
Summary
Experienced Delivery Driver offering +3 years of delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Hardworking employee enthusiastic about quick learning the field inside and out. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Delivery Driver
ANC
2022.10 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Fostered positive working relationships with regular customers.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
House Mover
Yes Movers
2021.03 - 2022.09
- Communicated with customers courteously and professionally to drive satisfaction.
- Completed interstate moving jobs.
- Moved furniture and boxes using utility dolly and truck ramp.
- Strapped items down over protective padding to secure throughout transportation.
- Arranged items at destination according to customer requests and instructions.
- Inspected items for damage and reported issues to supervisor for resolution.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Followed safety protocols to prevent accidents and injuries.
Warehouse Assistant
Sigma Health Care
2020.03 - 2021.02
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Processed required paperwork to expedite handling of shipped and received goods.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Loaded and unloaded delivery trucks promptly for further distribution.
Customer Service Executive (Operations)
Indigo Airlines
2017.05 - 2020.02
- Implemented and enforced safety policies and procedures, confirming compliance with regulations.
- Monitored and evaluated diversified airport operations.
- Maintained flight and events logs, aircrew flying records and flight operations records of incoming and outgoing flights.
- Analyzed and evaluated operational and procedural practices.
- Coordinated with other agencies to maintain safe and secure airfield environment.
- Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
Education
Master of Communication - Communication Studies
Deakin University
Melbourne, VIC03.2022
Bachelor of Journalism & Mass Communication - Journalism
Calcutta University
India04.2017
Skills
- Customer Service
- Time Management
- Freight Expertise
- Local Routes Understanding
- GPS and Route Planning
- Forklift Operation
Timeline
Delivery Driver
ANC
2022.10 - Current
House Mover
Yes Movers
2021.03 - 2022.09
Warehouse Assistant
Sigma Health Care
2020.03 - 2021.02
Customer Service Executive (Operations)
Indigo Airlines
2017.05 - 2020.02
Master of Communication - Communication Studies
Deakin University
Bachelor of Journalism & Mass Communication - Journalism
Calcutta University
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