Gursel Ali

As a hard-working professional with a strong work ethic I am best known as a ‘deal closer’ and high achiever. Taking a career in sales seriously I have completed a Certificate III in sales and also attended several upskilling and training professional development opportunities. With sales, business development and people management running through my blood, I am extremely passionate about continuing my career in this area and see my next career move as an opportunity to continue to excel in a sales and stakeholder relations role. Articulate with an ability to communicate effectively to get the job done, I enjoy using my interpersonal skills to build a rapport with clients to establish repeat business and a loyal client base. Throughout my professional career I have consistently exceeded targets and empower others to do the same. A quick learner I am ready for the next step in my career and am confident that I will pick up product and service knowledge quickly, hitting the ground running to return results for the business.

• Achieved title of #1 sales representative in Victoria across all 12 Sydney Tools stores
• Exceeded sales targets by 33% or more each quarter
• Promoted from dispatch to sales and into management at Total Tools
• Achieving title of #1 sales in each store on a continual basis, along with being a team player

• Experienced sales professional with a genuine knack and passion for sales
• Sales management – mentoring, performance management and motivating staff
• Working unsupervised as well as collaborating within a team
• Ability to learn new services, products and systems with ease
• CRM experience with superior understanding of how to utilise databases to maximise sales
• Honest and reliable
• Hardworking and dedicated
• Exceptional relationship building skills
• A deal closer” ability to close sales and gets the deal done
• Provides exceptional customer service
• Makes people feel comfortable throughout the entire sales process
• Collaborative and consultative with a passion for helping other sales professionals grow
• Never say die attitude
• Effective communicator across multiple mediums – face to face, via email and over the telephone
• Strong knowledge of the tools industry and associated trades
• Meticulous market research and competitor analysis skills
• Ability to build solid repeat customer database
• ADEN and Pronto experience

• 3-day Sales Training, 2019
• Certificate III in Sales, 2013
• Full Licence and own transportation

• MS Office
• CRM systems such as Pronto
• ADEN

• Store Manager, Sydney Tools, Sunshine store, 01/2019, Current, Commenced in July 2018 originally as a sales representative and quickly moved up to Store Manager, Provide exemplary customer service to a range of clients including tool knowledge, application and general assistance, Provide leadership, operations management, mentoring and performance management to a team of 11 employees including 8 sales, 2 dispatch and 1 repair staff, Foster a friendly yet competitive work environment which drives sales professionals to achieve success, Provide sales training and advice to sales staff helping them achieve personal and store targets, Liaise with diverse client base, mostly comprising of tradies, Train staff across each product, benefits and sales tactics to match. The product base is very broad from $1 up to $30k., Responsible for generating approximately $175k in sales every week, Manage recruitment and onboarding of all new staff, Open and close the store following strict policies and procedures including cleaning, banking reconciliations and lock up – mitigating risk, Established an environment with minimal turnover of staff, mentoring and keeping the team together, Continually exceed sales targets
• Assistant Manager & Referee, Indoor Soccer World, 12/2016, 07/2018, Provided leadership and daily operations management to 10 employees, Assisted in the daily management of a large indoor soccer complex where I was responsible for organising teams, fixtures, signing up new recruits into the competition and refereeing on game days, Managed recruitment and onboarding of all new staff, Opened and closed following strict policies and procedures, Ensured the venue was always clean, well presented and promoted in a positive light, Ensured that all time slots were at capacity to maximise patronage and revenue
• Assistant Manager, Total Tools, Brooklyn and Melton, 05/2013, 12/2016, Started with the company in dispatch and was promoted through to sales and then up the ranks, off the back of exceptional service and exceeding KPIs, In dispatch role I was responsible for receiving new stock and checking off and ensuring accuracy between purchase orders and invoices, Entered stock into the system with accuracy and integrity, Physically moved stock around the warehouse and transported it into the store for new merchandising and promotional purposes – attained this using a forklift, Worked closely with the accounts department, entering invoices form suppliers into the system, Managed the recruitment, training and onboarding of all new staff, Organised sales and promotional events, Managed store layout always considering aged stock, seasonality and promotions, Conducted competitor research to always stay ahead of competitors, Opened and closed the store following strict policies and procedures including cleaning, banking reconciliations and lock up – mitigating risk, Provided exceptional customer service whilst building a rapport with a diverse range of stakeholders in a very relaxed environment, Managed a team of 7 employees, Managed B2B reps who went out to visit customers and sought new business, Number 1 sales rep through entire tenure and played an integral role in upskilling and helping achieve team goals, Continually exceed sales targets

• Keeping fit and healthy
• Weight training
• Athletic Training
• Running
• Indoor soccer
• Formula 1 Car Racing