Empathetic Community Worker passionate about providing meaningful support and services to clients. Excellent communicator bringing 3 years of comprehensive experience developing and implementing core programs to meet needs for self-development, child protection, disability services, homelessness and drug and alcohol abuse. Creative and understanding professionals commended for meddling and teaching life skills and promoting diversity by exposing clients to multicultural experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CASE OFFICER
Department of Justice and Community Safety
06.2024 - Current
Evaluate the use of offender engagement skills and interventions
Apply order administration activities to offenders at low risk of reoffending and, where required, offenders on reparation orders, (with case allocation determined by the Area.
Refer offenders to relevant services, monitor compliance against order requirements, implement appropriate responses to non-compliance and escalate matters as required to senior staff ni a timely manner.
Produce case notes, reports, and other standard documents in line with procedural guidelines.
Work collaboratively with colleagues, contribute to team planning, work process improvements and day-to-day administration of local work area.
Actively participate in staff supervision and development activities and be responsible for own learning, including keeping up to date in changes in policy and practice and other local work area initiatives.
Demonstrate computer skills proficiency; specifically producing documents via word processing systems as wel as performing a range of data and recordkeeping activities via spread sheets, electronic document management systems and internal databases.
Performance of any statutory powers, functions, and duties of a community corrections officer in the Corrections Act 1986, the Corrections Regulations 2009 or any other Act or regulations that are authorised by the Secretary to the Department of Justice and Community Safety pursuant to section 12A of the Corrections Act 1986.
• Undertake core responsibilities within CCS to support Service Delivery as required.
Youth Worker
Icare Staffing
06.2022 - Current
Undertakes a respectful, solutions focused approach to working with young people
while being open about risks, strategies to reduce risk and expectations in relation to
dignity of risk that promotes the wellbeing of young people.
Advocates on behalf of young people to support their rights.
Conducts phone calls, digital communication, and outreach support to young people
and communicates with external stakeholders.
Completes all required documentation to enable monitoring of program performance
and outcomes and participate in continuous quality improvement.
Implement practices in therapeutic interventions for young people about previous trauma and attachment.
Support young people to access support services e.g. counselling, health support,
community activities.
Identifies and acts on opportunities to integrate and work collaboratively across
teams.
Maintains comprehensive professional case notes, reports, client files and records,
including data collection according to program and statutory requirements, and
ensure timelines for completion are adequately met.
Develops and maintains positive relationships with young people, undertakes
assessments and establishes a support plan in conjunction with the young person.
Ensures young people’s rights and interests are always protected
Deliver individual and group counselling sessions to address various issues such as
mental health, substance abuse, homelessness, and family difficulties.
Assist young people in accessing appropriate services and resources, including
educational support, employment opportunities, housing, healthcare, and legal aid.
Advocate for the rights and needs of young people, ensuring their voices are heard
and respected within the community.
Facilitate workshops and group activities to promote personal development, life skills,
and positive social interactions.
Collaborate with other professionals, including social workers, psychologists,
educators, and healthcare providers, to provide comprehensive support to young
individuals.
Monitor the progress and well-being of young people through regular check-ins and
evaluations.
Maintain accurate and up-to-date records of all client interactions and service
provision
Youth Support Worker
Ability Assist
10.2021 - Current
Undertake a respectful, solutions focused approach to working with young people while being open about risks, strategies to reduce risks and expectations in relation to dignity of risk that promotes wellbeing of young people
Conducts phone calls, digital communication and outreach support to young people and communicate with external stakeholders
Completes all required documentation to enable monitoring of program performance and outcomes and participate in continuous quality improvement
Implements practices in therapeutic interventions for young people about previous trauma and attachment
Develop effective relationships with young people and gain their trust
Deliver individual and group counselling sessions to address various issues such as mental health, substance abuse, homelessness, and family difficulties
Assist young people in accessing appropriate services and resources, including educational support, employment opportunities, housing, healthcare, and legal aid
Advocate for the rights and needs of young people, ensuring their voices are heard and respected within the community
Facilitate workshops and group activities to promote personal development, life skills, and positive social interactions
Collaborate with other professionals, including social workers, psychologists, educators, and healthcare providers, to provide comprehensive support to young individuals
Monitor the progress and well-being of young people through regular check-ins and evaluations
Maintain accurate and up-to-date records of all client interactions and service provision.
Student Placement
Department of Justice and Community Safety
03.2024 - 05.2024
Evaluate the use of offender engagement skills and interventions
Disability Support Worker
Claro Aged Care and Disability
01.2022 - 07.2022
Adhered to company requirements for patient interactions and care standards
Helped in daily living activities by dressing, grooming, bathing, and toileting patients
Drove clients safely to social activities and appointments
Kept detailed daily logs with care actions, patient behaviors, and incidents.
Community Access Support Worker
Hume Support Services
05.2020 - 08.2021
Prepared agendas and took notes at meetings to archive proceedings
Assisted clients with daily living needs to maintain self-esteem and general wellness
Kept clients engaged in social networks and communities for personal health and growth
Visited home environments to help clients develop comprehensive life, technical and job skills
Created, prepared, and delivered reports to various departments
Promoted community integration by providing extensive physical, emotional and social support
Transported clients to appointments, shopping venues and entertainment events according to determined schedule
Participated in interdisciplinary team meetings to coordinate care for clients.
Education
Diploma - Community Services (ACWA)
Kangan Institute
Broadmeadows, VIC
Certificate IV - Disability Studies
JTI SUNSHINE
08.2022
Certificate 4 - Child, Youth and Family Intervention
Christa College
01.2022
Diploma - Hospitality Administration and Management
ACUMEN EDUCATION
11.2019
Skills
Behavioral Interventions Expertise
Youth Guidance
Reintegration Techniques
Activity Implementation
Educational Activities
Special Needs Familiarity
Program Support
Educational Settings
Trauma informed practice
Youth Interviewing
Investigative abilities
Cultural Awareness
Interview techniques
Case information confidentiality
Highly effective communication
Client Advocacy
Assessment skills
Motivational Interviewing
Client interaction
Client Engagement
Interpersonal and written communication
Records Management
Issue identification and resolution
Regulatory Compliance
Community Outreach
Languages
English
Punjabi
Hindi
Covers
DRIVERS LICENSE
NDIS INDUCTION & NDIS CHECK
CERTIFICATE 4 IN CHILD YOUTH & FAMILY INTERVENTION
CERTIFICATE 4 IN DISABILITY
DIPLOMA OF COMMUNITY SERVICES (Case management – ACWA accredited )- Kangan institute
MEDICATION ADMINISRATION
FIRST AID AND CPR
ABUSE TRAINING & TOP UP UNITS RESIDENTIAL CARE
Volunteer Experience
Welcome Dinner Project, 2018, 2020, Welcoming new people, Arranging event and looking after people, Participated in activities.
References
Kanish Awasthi
Manager Court Practice
Derrimut Community Correctional Services
Department of Justice and Community Safety
Prison Officer & Acting Senior Prison Officer at DEPARTMENT OF JUSTICE AND COMMUNITY SAFETYPrison Officer & Acting Senior Prison Officer at DEPARTMENT OF JUSTICE AND COMMUNITY SAFETY
Review Officer at Department of Justice and Community Safety (Fines Victoria)Review Officer at Department of Justice and Community Safety (Fines Victoria)