Summary
Overview
Work History
Education
Skills
Languages
Covers
Volunteer Experience
References
Certification
Timeline
Generic

GURSEWAK SINGH

Tarneit,VIC

Summary

Empathetic Community Worker passionate about providing meaningful support and services to clients. Excellent communicator bringing 3 years of comprehensive experience developing and implementing core programs to meet needs for self-development, child protection, disability services, homelessness and drug and alcohol abuse. Creative and understanding professionals commended for meddling and teaching life skills and promoting diversity by exposing clients to multicultural experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

CASE OFFICER

Department of Justice and Community Safety
06.2024 - Current
  • Evaluate the use of offender engagement skills and interventions
  • Apply order administration activities to offenders at low risk of reoffending and, where required, offenders on reparation orders, (with case allocation determined by the Area.
  • Refer offenders to relevant services, monitor compliance against order requirements, implement appropriate responses to non-compliance and escalate matters as required to senior staff ni a timely manner.
  • Produce case notes, reports, and other standard documents in line with procedural guidelines.
  • Work collaboratively with colleagues, contribute to team planning, work process improvements and day-to-day administration of local work area.
  • Actively participate in staff supervision and development activities and be responsible for own learning, including keeping up to date in changes in policy and practice and other local work area initiatives.
  • Demonstrate computer skills proficiency; specifically producing documents via word processing systems as wel as performing a range of data and recordkeeping activities via spread sheets, electronic document management systems and internal databases.
  • Performance of any statutory powers, functions, and duties of a community corrections officer in the Corrections Act 1986, the Corrections Regulations 2009 or any other Act or regulations that are authorised by the Secretary to the Department of Justice and Community Safety pursuant to section 12A of the Corrections Act 1986.

• Undertake core responsibilities within CCS to support Service Delivery as required.

Youth Worker

Icare Staffing
06.2022 - Current
  • Undertakes a respectful, solutions focused approach to working with young people
    while being open about risks, strategies to reduce risk and expectations in relation to
    dignity of risk that promotes the wellbeing of young people.
  • Advocates on behalf of young people to support their rights.
  • Conducts phone calls, digital communication, and outreach support to young people
    and communicates with external stakeholders.
  • Completes all required documentation to enable monitoring of program performance
    and outcomes and participate in continuous quality improvement.
  • Implement practices in therapeutic interventions for young people about previous trauma and attachment.
  • Support young people to access support services e.g. counselling, health support,
    community activities.
  • Identifies and acts on opportunities to integrate and work collaboratively across
    teams.
  • Maintains comprehensive professional case notes, reports, client files and records,
    including data collection according to program and statutory requirements, and
    ensure timelines for completion are adequately met.
  • Develops and maintains positive relationships with young people, undertakes
    assessments and establishes a support plan in conjunction with the young person.
  • Ensures young people’s rights and interests are always protected
  • Deliver individual and group counselling sessions to address various issues such as
    mental health, substance abuse, homelessness, and family difficulties.
  • Assist young people in accessing appropriate services and resources, including
    educational support, employment opportunities, housing, healthcare, and legal aid.
  • Advocate for the rights and needs of young people, ensuring their voices are heard
    and respected within the community.
  • Facilitate workshops and group activities to promote personal development, life skills,
    and positive social interactions.
  • Collaborate with other professionals, including social workers, psychologists,
    educators, and healthcare providers, to provide comprehensive support to young
    individuals.
  • Monitor the progress and well-being of young people through regular check-ins and
    evaluations.
  • Maintain accurate and up-to-date records of all client interactions and service
    provision


Youth Support Worker

Ability Assist
10.2021 - Current
  • Undertake a respectful, solutions focused approach to working with young people while being open about risks, strategies to reduce risks and expectations in relation to dignity of risk that promotes wellbeing of young people
  • Conducts phone calls, digital communication and outreach support to young people and communicate with external stakeholders
  • Completes all required documentation to enable monitoring of program performance and outcomes and participate in continuous quality improvement
  • Implements practices in therapeutic interventions for young people about previous trauma and attachment
  • Develop effective relationships with young people and gain their trust
  • Deliver individual and group counselling sessions to address various issues such as mental health, substance abuse, homelessness, and family difficulties
  • Assist young people in accessing appropriate services and resources, including educational support, employment opportunities, housing, healthcare, and legal aid
  • Advocate for the rights and needs of young people, ensuring their voices are heard and respected within the community
  • Facilitate workshops and group activities to promote personal development, life skills, and positive social interactions
  • Collaborate with other professionals, including social workers, psychologists, educators, and healthcare providers, to provide comprehensive support to young individuals
  • Monitor the progress and well-being of young people through regular check-ins and evaluations
  • Maintain accurate and up-to-date records of all client interactions and service provision.

Student Placement

Department of Justice and Community Safety
03.2024 - 05.2024
  • Evaluate the use of offender engagement skills and interventions

Disability Support Worker

Claro Aged Care and Disability
01.2022 - 07.2022
  • Adhered to company requirements for patient interactions and care standards
  • Helped in daily living activities by dressing, grooming, bathing, and toileting patients
  • Drove clients safely to social activities and appointments
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.

Community Access Support Worker

Hume Support Services
05.2020 - 08.2021
  • Prepared agendas and took notes at meetings to archive proceedings
  • Assisted clients with daily living needs to maintain self-esteem and general wellness
  • Kept clients engaged in social networks and communities for personal health and growth
  • Visited home environments to help clients develop comprehensive life, technical and job skills
  • Created, prepared, and delivered reports to various departments
  • Promoted community integration by providing extensive physical, emotional and social support
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule
  • Participated in interdisciplinary team meetings to coordinate care for clients.

Education

Diploma - Community Services (ACWA)

Kangan Institute
Broadmeadows, VIC

Certificate IV - Disability Studies

JTI SUNSHINE
08.2022

Certificate 4 - Child, Youth and Family Intervention

Christa College
01.2022

Diploma - Hospitality Administration and Management

ACUMEN EDUCATION
11.2019

Skills

  • Behavioral Interventions Expertise
  • Youth Guidance
  • Reintegration Techniques
  • Activity Implementation
  • Educational Activities
  • Special Needs Familiarity
  • Program Support
  • Educational Settings
  • Trauma informed practice
  • Youth Interviewing
  • Investigative abilities
  • Cultural Awareness
  • Interview techniques
  • Case information confidentiality
  • Highly effective communication
  • Client Advocacy
  • Assessment skills
  • Motivational Interviewing
  • Client interaction
  • Client Engagement
  • Interpersonal and written communication
  • Records Management
  • Issue identification and resolution
  • Regulatory Compliance
  • Community Outreach

Languages

English
Punjabi
Hindi

Covers

  • DRIVERS LICENSE
  • NDIS INDUCTION & NDIS CHECK
  • CERTIFICATE 4 IN CHILD YOUTH & FAMILY INTERVENTION
  • CERTIFICATE 4 IN DISABILITY
  • DIPLOMA OF COMMUNITY SERVICES (Case management – ACWA accredited )- Kangan institute
  • MEDICATION ADMINISRATION
  • FIRST AID AND CPR
  • ABUSE TRAINING & TOP UP UNITS RESIDENTIAL CARE

Volunteer Experience

Welcome Dinner Project, 2018, 2020, Welcoming new people, Arranging event and looking after people, Participated in activities.

References

  • Kanish Awasthi
    Manager Court Practice
    Derrimut Community Correctional Services
    Department of Justice and Community Safety

Email: Kanish.Awasthi@justice.vic.gov.au
Phone: 1300 086 673  | Mobile: 0499 117 168



  • Steve Brown
    Operations Manager- Icare Staffing

      Email: steve@icarestaffing.com.au

    Contact: 0432 045 710

Certification

Diploma of Community services

Timeline

CASE OFFICER

Department of Justice and Community Safety
06.2024 - Current

Student Placement

Department of Justice and Community Safety
03.2024 - 05.2024

Youth Worker

Icare Staffing
06.2022 - Current

Disability Support Worker

Claro Aged Care and Disability
01.2022 - 07.2022

Youth Support Worker

Ability Assist
10.2021 - Current

Community Access Support Worker

Hume Support Services
05.2020 - 08.2021

Diploma - Community Services (ACWA)

Kangan Institute

Certificate IV - Disability Studies

JTI SUNSHINE

Certificate 4 - Child, Youth and Family Intervention

Christa College

Diploma - Hospitality Administration and Management

ACUMEN EDUCATION
GURSEWAK SINGH