Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gurshan Singh

Summary

As an IT enthusiast, I am seeking a junior IT support position at Signals Brands Australia Pty Ltd, where I can provide outstanding support to all the retail stores and head offices with my strong foundational skills in hardware, software and networking. My long-term aspiration is to grow with your company, becoming an important key asset of the organization that's helps retail teams to overcome IT related issues effectively.

Overview

1
1
year of professional experience

Work History

Team Member – Checkouts and Customer Service

Coles
01.2024 - Current
  • Working in a retail company with 1 year of experience
  • Proactively addressing and resolving all the malfunctions related to the POS systems
  • Troubleshooting and updating POS systems for smoother transaction
  • Utilizing advanced software for stock management purposes
  • Updating daily feedback systems for better customer understanding
  • Delivering exceptional customer service with high levels of customer satisfaction

Education

Bachelor of Information Systems -

Apex Institute of Higher Education
03.2025

Bachelor of Information Technology -

University of Newcastle
11.2024

Skills

    Programming languages – languages such as java, JavaScript, HTML

    Database management – Microsoft 365 (PowerPoint, excel, word), SQL, feedback systems

    Troubleshooting and debugging– software, Network, databases and pos systems

    Hardware – deep knowledge about printers, desktops, laptops and all handheld devices

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Team Member – Checkouts and Customer Service

Coles
01.2024 - Current

Bachelor of Information Technology -

University of Newcastle

Bachelor of Information Systems -

Apex Institute of Higher Education

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Gurshan Singh