Gursimar Grewal
Pimpama ,QLD
Summary
Effective manager with strong background in directing, training and motivating staff to achieve full potential. Perceptive with keen talent for identifying employee weaknesses and tactfully addressing with constructive feedback.
Overview
9
9
years of professional experience
Work History
Linen Delivery Driver
South Pacific Laundry
Brisbane, QLD
05.2019 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Fostered positive working relationships with customers by responding to questions and concerns.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Completed on-time deliveries by choosing best and most efficient routes.
- Followed all company policies and procedures during shift.
- Completed and submitted logs and paperwork every day to maintain records.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Cafe Owner
Tiny's On Grafton
Cairns , QLD
10.2017 - 02.2019
- Grew cafe sales 40% over five months by effectively marketing business and improving customer relations strategies.
- Kept cafe in full compliance with health code standards and achieved consistent scores.
- Handled business administration functions such as payroll, cash register counting and supply ordering.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Motivated staff to perform at peak efficiency and quality.
- Hired and managed all kitchen staff.
Store Manager
Caltex Star Mart
Cairns, QLD
03.2015 - 06.2017
- Improved sales process and tracking with implementation of point of sale (POS) system.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Completed routine store inventories.
Education
Business Management
Cambridge International College
Melbourne01.2011
Bachelor of Business - Management
James Cook University
Cairns (Current)01.2016
Skills
- Data collection and analysis
- Negotiation
- Supervision
- Staff Management
- Verbal and written communication
- Communications
References
Available upon request.
Timeline
Linen Delivery Driver
South Pacific Laundry
05.2019 - Current
Cafe Owner
Tiny's On Grafton
10.2017 - 02.2019
Store Manager
Caltex Star Mart
03.2015 - 06.2017
Business Management
Cambridge International College
Bachelor of Business - Management
James Cook University
Similar Profiles
Pratichhiya PudasainiPratichhiya Pudasaini
Laundry Attendant at South Pacific LaundryLaundry Attendant at South Pacific Laundry
Rohit MalikRohit Malik
Truck Driver at South Pacific Laundry BankstownTruck Driver at South Pacific Laundry Bankstown
Laxmi Narasimha Reddy ChagariLaxmi Narasimha Reddy Chagari
Quality Control Auditor at South Pacific LaundryQuality Control Auditor at South Pacific Laundry