Summary
Overview
Work History
Education
Skills
Security Clearance
Citizenship
References
Timeline
Generic

Gurveena Kaur

Canberra,AUSTRALIA

Summary

I am an experienced and well-rounded individual, having worked in Services Australia for nearly five years in a multitude of roles including developer, system analyst and scrum master. I have a Bachelor of Information Technology, Diploma of Information Technology and have a depth and breadth of diverse experience, skills and knowledge across IT services. I have hands-on exposure to the majority of areas within the IT workforce, in addition to having worked closely and been involved with numerous roles within business. This has positioned me to excel in many roles. My role involves running a development/ agile team to lead daily stand-ups and scrum ceremonies for scrum teams. Work with product owners to refine the backlog and plan sprints for BAU and Projects. Track, escalate, and remove impediments. Track burn down, issues, and progress in Version 1. Work with Department of Veterans Affairs DVA stakeholders to resolve issues. I have improved team velocity by following these agile practices by incorporating capacity planning into sprint planning sessions. Implemented Issues Tracking in Version 1 to effectively track impediments against user stories. Through providing this opportunity, my management team has shown their trust in my technical and leadership skills and I am excited to meet this new challenge. In addition to this, I am also doing a JAVA Developer role in the Rehab & Compensation team. In this role, I am responsible for developing applications using Java language. I collaborate with web developers to integrate Java into business applications requirements, which is given by projects. I am able to provide solutions for Project work by applying the skills of implementing coding knowledge, Structure Query Language - SQL, JAVA, and Automation. For instance, I provided a Web interface with coding implementation with the use of wireframes to build prototypes from a recent project and delivered before the release date. I am always looking for ways to learn new skills and improve my capabilities. I have undertaken several training courses to enhance my IT and Management & Leadership skills in the past year. I passed the Certificate SAFE 5 Scrum Master and SAFE 4 Practitioner Certification exams. I decided to pursue these certifications after leading several Scrum/Agile team Projects from the Department of Veterans Affairs DVA. I am now expanding my Managing & Leadership Knowledge by enrolling in the Diploma of Project Management. In addition to this, I attended an Oracle Database SQL Fundamentals course and gained the Certification. I believe I have demonstrated the ability to work beyond my current job duties. This is most evident during the Australian Defence Firefighter Project of ISHRC in Services Australia. This was a cross-agency legislative project with the Department of Veterans Affairs (DVA). The project was run by a multidisciplinary team using agile methodology. I was responsible for cross-skilling between different roles and teams. I was able to lead the project team as a Scrum Master by facilitating the sprint ceremonies and filling in the agile knowledge gaps, resulting in an overall improvement in project delivery.

Overview

6
6
years of professional experience

Work History

Assistant Director/Scrum Master (APS6 + a/g EL1)

Services Australia
06.2023 - Current
  • In my current role I handle multiple roles within my team
  • During our recent projects, I have contributed towards the development cycle within java, from writing user stories for the team to fulfilling the requirements from business
  • Over the years, I run multiple projects as a scrum master, teaching and leading the teams around agile principles.

Project Manager

Services Australia
08.2021 - Current
  • As a semi-Project Manager currently, It has taught me my communication and interpersonal skills, ability to negotiate and resolve conflicts, building commitment within the team and concluding thoughts on team leader skills.

Scrum Master

Services Australia
03.2021 - Current
  • Scrum Master and Java Developer, heavily involved in challenging coding projects since the start of my career in 2018
  • I have been involved in projects providing support to Veterans on various projects.

Developer/System Analyst/Scrum Master (APS6 + a/g EL1)

Services Australia
06.2021 - 01.2023
  • In my current role I handle multiple roles within my team
  • During our recent projects, I have contributed towards the development cycle within java, from writing user stories for the team to fulfilling the requirements from business
  • Over the years, I run multiple projects as a scrum master, teaching and leading the teams around agile principles.

Java Developer

Services Australia
07.2018 - 03.2021
  • The key achievements through 2018 - 2022 (ongoing) of my journey within Development
  • The ability to provide solutions within project work for veterans
  • By using the skills of implementing coding knowledge, SQL, JAVA, and automation
  • An instance from a recent project, I was able to provide a Web interface for the wireframes and delivered before the release date.

Systems Analyst

Services Australia
02.2019 - 04.2019
  • The key achievements through 2019 February - 2019 April of my journey being an Analyst
  • I was able to learn and adapt in writing business user stories from specifications provided for projects or systems
  • Ability to then understand and write acceptance criteria has been beneficial for me within the Agile space.

Service Manager Coordinator

Services Australia
11.2018 - 02.2019
  • The key achievements through my role as the Service Manager Coordinator, I learned the fundamentals of the Service Manager Application
  • This included the change numbers of incidents coming through from all the applications through the branch
  • Being able to identify the issues and resolving them by raising tickets/change numbers for a positive outcome.

Technical Tester

Services Australia
10.2018 - 11.2018
  • The key achievements through 2018 October - 2018 November as a Tester, I gained the knowledge of the application used within the branch which was, ALM (Application Lifecycle Management), I understood my way around the software to record test cases for the project relating to Mental Health Indicator which I was solely assigned to as the lead tester.

Education

Diploma of Project Management -

01.2021

SAFe 5 Scrum Master - undefined

01.2021

Bachelor of Information Technology - undefined

01.2020

Structured Query Language (SQL) Certificate - undefined

01.2019

SAFE 4 Practitioner Certificate - undefined

01.2019

Diploma of Information Technology - University of Canberra - undefined

01.2018

Skills

  • Java/Spring coding
  • SQL scripting
  • Requirement Gathering
  • Creating Epics of stories
  • Project Management
  • Scaled Agile Framework
  • Key SkillSsoftware Development
  • Documenting Detailed Test
  • Functional and System Lifecycle
  • Case and User Stories Testing
  • Microsoft Office Suite (PowerPoint Word, Excel, PowerPoint, Access, Visio)
  • Product Integration Testing (PIT) – Test Plans, Requirements Mapping, Test Cases & Testing
  • Technical Specification Documentation
  • Tier 1 & 2 Help Desk Support
  • Object-Oriented Programming (OOP)
  • Java, Cascading Style Sheets, HTML, C#
  • Incident Management
  • HP Service Manager
  • Touch typing
  • TRIM (Records Management)
  • Application Lifecycle Management (HP ALM)
  • GIVEN, WHEN, THEN Automation testing scenarios

Security Clearance

True, In Progress

Citizenship

Australian

References

  • Binu Damodaran, Current Line Manager and Director, 0434 998 522
  • Eric Wong, Ex-Line Manager, 0426 499 473

Timeline

Assistant Director/Scrum Master (APS6 + a/g EL1)

Services Australia
06.2023 - Current

Project Manager

Services Australia
08.2021 - Current

Developer/System Analyst/Scrum Master (APS6 + a/g EL1)

Services Australia
06.2021 - 01.2023

Scrum Master

Services Australia
03.2021 - Current

Systems Analyst

Services Australia
02.2019 - 04.2019

Service Manager Coordinator

Services Australia
11.2018 - 02.2019

Technical Tester

Services Australia
10.2018 - 11.2018

Java Developer

Services Australia
07.2018 - 03.2021

Diploma of Project Management -

SAFe 5 Scrum Master - undefined

Bachelor of Information Technology - undefined

Structured Query Language (SQL) Certificate - undefined

SAFE 4 Practitioner Certificate - undefined

Diploma of Information Technology - University of Canberra - undefined

Gurveena Kaur