Gurvinder Singh

Team Leader Role:

• An aim to fulfill the NDIS participant's day to day needs according to their funding and choices.
• Practice and maintain participant's choice and control.
• Recording daily activities as per the roster to track the correct claiming for the services.
• Vehicle maintenance for complying with with the WH&S regulations and complete regular vehicle checks for the safety or staff and participants.
• Establish fortnightly roster and handling last minute no shows by staff.
• Build and maintain relationship with staff and participants.
• Continue engagement with health professionals in terms of discussing participant's clinical and assessments needs and providing an update to management for any changes and funding information.
• Assisting participants with their NDIS meetings i.e plan review meetings and change of circumstance meetings or meetings with public trustees to discuss about their finances.
• Organizing community and family visits for the participants.
• Kept work areas clean, neat and free of safety hazards to maximize efficiency.
• Assigned projects and distributed tasks to team members as per area of expertise.
• Delegated daily tasks to team members to optimize group productivity.
• Offered training and support to keep team members motivated and working toward objectives.
• Oversaw quality control to identify inconsistencies and malfunctions.