Gurvinder Singh
Customer Service
Tarneit,VIC
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Commercial and Residential Sales Consultant
Universal Real Estate North
01.2020 - Current
- Develop lists of properties to show clients with specific needs
- Design and create promotional materials to advertise new listings online and in print
- Pass customer questions and concerns to the customer service team
- Communicate with home sellers to negotiate the terms of new contracts
- Guide clients on tours of newly built homes to find the perfect listing for each client
- Generated new leads by promoting services and reaching out to potential clients
- Conducted market research to identify the best prices for buyers and renters
- Updated the agency's list of available properties regularly to reflect new sales
Taxi Operator
Own Business
03.2012 - 02.2020
- Arrived on time to customer appointments.
- Navigated through diverse routes to ensure timely arrival at destinations.
- Kept detailed logs of mileage, fares, and maintenance records as required by company policies or regulations.
- Maintained vehicle cleanliness and safety for a comfortable passenger experience.
Quality Administrator
Murray Goulbourn
01.2010 - 02.2012
- Evaluated supplier performance, driving improvements in materials and components received for production use.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Conducted thorough due diligence on new suppliers during the selection process; ensured alignment with organizational values and objectives as well as adherence to relevant regulatory requirements.
Education
Cert IV - Business Administration
Cert Iv in Business Administration
TMG Werribee01.2015
Skills
Time management abilities
undefinedTimeline
Commercial and Residential Sales Consultant
Universal Real Estate North
01.2020 - Current
Taxi Operator
Own Business
03.2012 - 02.2020
Quality Administrator
Murray Goulbourn
01.2010 - 02.2012
Cert IV - Business Administration
Cert Iv in Business Administration
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