Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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Gurvinder Kaur Nagra

Strathtulloh,VIC

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Department Manager

Woolworths
Point cook, Vic
01.2025 - Current
  • Supported daily store operations and team functions to enhance efficiency.
  • Engaged customers to address inquiries and resolve issues promptly.
  • Trained new employees on store policies and customer service standards.
  • Maintained cleanliness and organization of sales floor and storage areas.
  • Supervised employees, providing constructive feedback and setting clear performance expectations.

Team Member

Woolworths
Melbourne, Point cook , Vic
10.2022 - 01.2025
  • Stocked shelves with merchandise to optimize customer accessibility and visibility.
  • Assisted customers with locating items within the store.

Security Officer

Julliard Group
Melbourne, Vic
04.2022 - 12.2024
  • Monitored premises to maintain safety and security for staff and visitors.
  • Conducted regular patrols to identify and report suspicious activities.
  • Responded promptly to alarms and incidents per established protocols.
  • Collaborated with law enforcement during emergencies and investigations.
  • Documented daily activities, incidents, and irregularities in incident reports.
  • Inspected buildings and patrolled property to secure personnel and premises.

Team Member

Retail
Melbourne, Vic
02.2023 - 03.2024
  • Assisted customers with product inquiries and recommendations.
  • Greeted customers and provided friendly customer service.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Balanced cash drawers at the end of each shift.
  • Greeted customers promptly and responded to questions.

Education

Some College (No Degree) - Certificate in Building and construction

Oceania Polytechnic Institute of Education
Melbourne, VIC

Automotive Mechanical Diagnosis

Brighton Educational Services
Melbourne, VIC

Some College (No Degree) - Bachelor of Computer Science

RMIT
Melbourne, VIC

Skills

  • Relationship management
  • Supervisory expertise
  • Program facilitation
  • Communication skills
  • Safety compliance
  • Team supervision
  • Time management
  • Teamwork

Certification

  • Victorian License
  • First Aid
  • White Card
  • Yellow Yard

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

References

References available upon request.

Timeline

Assistant Department Manager

Woolworths
01.2025 - Current

Team Member

Retail
02.2023 - 03.2024

Team Member

Woolworths
10.2022 - 01.2025

Security Officer

Julliard Group
04.2022 - 12.2024

Some College (No Degree) - Certificate in Building and construction

Oceania Polytechnic Institute of Education

Automotive Mechanical Diagnosis

Brighton Educational Services

Some College (No Degree) - Bachelor of Computer Science

RMIT

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Gurvinder Kaur Nagra