Administration Assistant
Gurman Enterprises Pty Ltd
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Executed record filing system to improve document organization and management.
- Recorded expenses and maintained accounting records.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Established administrative work procedures to track staff's daily tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
