Gurwinder Kaur
Summary
Proven administrative professional with a track record of enhancing office operations and customer satisfaction. Skilled in data entry, Microsoft Excel, and delivering exceptional customer service. Demonstrated ability to improve workflow efficiency and confidentiality management. Achieved a significant boost in client relations and operational productivity.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
FlashLine Transport
07.2024 - 01.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Immigration Case Worker
CANZA Immigration Ltd.
12.2022 - 07.2024
- Routed calls proficiently and ensured timely delivery of messages
- Greeted visitors professionally.
- Managed filing systems, data entry, and various clerical duties efficiently.
- Assisted coworkers with day-to-day tasks, ensuring smooth workflow
Administrative Assistant
AIM Jobs
05.2021 - 11.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Floor Supervisor
Walmart
02.2020 - 04.2021
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
Immigration Case Worker
Austrich Immigration
01.2019 - 11.2019
- Assist clients in completing and submitting immigration applications, ensuring all documents are correct.
- Provide guidance to clients on visa options.
- Conduct research on immigration laws and policy updates, ensuring clients are informed of any relevant changes.
PHP Developer
Stealth Technocrats
07.2016 - 12.2018
- Enhanced website functionality by implementing PHP-based solutions and optimizing server-side code.
- Wrote server-side and client-side code for projects using PHP, HTML, CSS and JavaScript.
- Planned, coded and deployed web-based applications using PHP, MySQL and JavaScript.
- Provided technical support to clients, resolving issues promptly and enhancing customer satisfaction.
Education
Diploma - Mobile App Development & Project Management
Canadore College
Mississauga, ON04.2021
Bachelor Of Computer Applications - Computer Science
Punjabi University
Patiala, India05.2016
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- File organization
- Scheduling
- Office management
Timeline
Administrative Assistant
FlashLine Transport
07.2024 - 01.2025
Immigration Case Worker
CANZA Immigration Ltd.
12.2022 - 07.2024
Administrative Assistant
AIM Jobs
05.2021 - 11.2022
Floor Supervisor
Walmart
02.2020 - 04.2021
Immigration Case Worker
Austrich Immigration
01.2019 - 11.2019
PHP Developer
Stealth Technocrats
07.2016 - 12.2018
Diploma - Mobile App Development & Project Management
Canadore College
Bachelor Of Computer Applications - Computer Science
Punjabi University
Similar Profiles
Sreenivasa JayanthiSreenivasa Jayanthi
Senior PCBA Specialist at Flashline EMSSenior PCBA Specialist at Flashline EMS
Michele HoganMichele Hogan
Non Emergency Medical Transport Driver/Driver Liaison at Soars Transport/Northern California TransportNon Emergency Medical Transport Driver/Driver Liaison at Soars Transport/Northern California Transport
Mohamed Anis BOUZIANEMohamed Anis BOUZIANE
HSE Specialist at Emirates transport – Federal government transport companyHSE Specialist at Emirates transport – Federal government transport company