Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gus Leadbeater

Summary

Committed to the hospitality industry since the age of 14, I bring three years of hands-on experience and a relentless drive to learn, grow, and excel in dynamic service environments. Skilled in customer service and beverage expertise, I enhanced guest engagement and service quality at renowned venues such as Otto Brisbane, Boom Boom Room and Donna Chang, where I contributed to positive workplace culture and efficient operations through meticulous dining area maintenance, innovative drink preparation, and adherence to high cleanliness standards.

A proactive and personable professional, I combine a strong foundation in food safety, sanitation practices, and multitasking with a passion for creating memorable guest experiences. My early start in hospitality has instilled a deep appreciation for teamwork, attention to detail, and the value of building genuine relationships with both patrons and colleagues. Now 17, I remain eager to expand my knowledge, refine my craft, and contribute to a forward-thinking team that values growth and excellence. Dedicated to advancing in this industry, I am driven to succeed by embracing new challenges and delivering exceptional service that keeps guests returning.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

Otto Ristorante Brisbane
11.2024 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Answered customers' questions, recommended items, and recorded order information.

Barman

Otto Ristorante Brisbane
10.2023 - 11.2024
  • Built relationships with vendors to manage orders and negotiate costs.
  • Supported management in the planning and execution of promotional events to attract new customers.
  • Continuously improved personal bartending skills through experimentation with new recipes, techniques, and flavor combinations.
  • Enhanced bar atmosphere with careful attention to cleanliness and organization of workspaces.
  • Assisted in training new staff members on bar operations, procedures, and customer service standards.
  • Contributed to a positive workplace culture by fostering camaraderie among coworkers and offering support when needed.

Barman

Boom Boom Room + Donna Chang
06.2022 - 10.2023
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.

Education

Marist College Ashgrove
Brisbane, QLD
11-2025

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Guest engagement
  • Mixed drinks
  • Beverage knowledge
  • Menu description knowledge
  • Check accuracy
  • Seating management
  • Dining area maintenance

Timeline

Restaurant Waiter

Otto Ristorante Brisbane
11.2024 - Current

Barman

Otto Ristorante Brisbane
10.2023 - 11.2024

Barman

Boom Boom Room + Donna Chang
06.2022 - 10.2023

Marist College Ashgrove
Gus Leadbeater