Gus Polizel

• Served high customer volumes during special events, nights, and weekends.
• Managed a high-performing team of 14 staff, overseeing daily operations and delivering exceptional customer experiences in a fast-paced environment
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Designed and executed promotional campaigns, such as the Halloween Special Cocktail, driving a 10% increase in sales
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Assisted in planning private events, enhancing brand reputation and generating additional revenue
• Assisted with inventorying beverage stock and bar supplies.
• Trained and motivated staff to achieve operational excellence and improve customer satisfaction
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Reduced employee turnover rates by creating a supportive work environment that encouraged professional growth.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Overcame challenging situations involving unhappy guests or unforeseen issues with grace under pressure to maintain overall satisfaction levels among clientele base consistently high.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Managed daily financial transactions accurately, reconciling cash registers and preparing bank deposits as needed.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Planned and executed promotions and special events in close collaboration with management.
• Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
• Supervised food presentation and plating to enhance visual appeal.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Key Achievements:

• Organized 11 successful private events, increasing venue bookings
• Enhanced customer satisfaction ratings through improved team training and support

• Created tailored social media strategies for businesses and influencers, achieving measurable growth in engagement and leads
• Leveraged Facebook Ads, Google Ads, and scheduling tools (e.g., Hootsuite) to optimize campaigns and ensure consistent content delivery
• Planed, executed, and optimized content strategies across platforms like Instagram, TikTok, and Linkedin.
• Created and scheduled posts, reels, and stories that engage, educate, and entertain.
• Found, built relationship and worked closely with another influencers aiming reach out new audience, partnership and spread out the influencer brand.
• Tracked performance and engagement metrics to generate reports and analyze results
• Planed, created and developed product digital for my influence with aim of increasing revenue.
• Coordinated promotional events to generate buzz around new product launches or initiatives.
• Analyzed customer feedback from social media and survey to inform product and content development, ensuring customer needs were met.
• Conducted market research to identify trends, tailoring content to audience preferences.
• Coordinated with design and media teams to develop high-quality creative assets.

Key Achievements:

• Tripled the client base of a local business with lead-generation strategies
• Increased Instagram followers for an influencer from2K to10K, boosting engagement by 300%

• Designed and implemented marketing campaigns across digital and traditional channels, including advertisements, events, and workshops
• Directed creative, copywriting, and purchasing teams to ensure on-time project delivery using tools like Trello
• Managed online advertising campaigns (Facebook Ads, Google Ads), analyzing performance data and optimizing ROI
• Built strong client relationships, regularly presenting results and aligning strategies to client goals
• Planned and executed internal and external marketing events.
• Enhanced brand visibility by developing and implementing targeted marketing campaigns.
• Organized logistics for marketing strategy meetings.
• Boosted sales by designing and executing creative email marketing campaigns.
• Boosted brand awareness with target customer demographics with social, print, and email campaigns.
• Developed and wrote briefing that perfectly met the client's demand
• Used online and offline marketing to generate leads, increase visibility and drive sales growth.
• Supported sales team efforts by creating persuasive sales collateral that clearly communicated product benefits.
• Improved website traffic with the implementation of SEO best practices and keyword research.
• Analyzed campaign performance data to identify areas for improvement and optimize future efforts.
• Optimized budget allocations for marketing campaigns, maximizing return on investment.
• Crafted compelling content for newsletters, blogs, and social media, engaging audiences and building community.
• Negotiated with vendors and service providers, securing cost-effective solutions for marketing materials and services.
• Executed competitive analysis to benchmark against industry standards and identify areas for improvement.
• Created and managed social media campaigns to increase brand engagement.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Met project deadlines without sacrificing build quality or workplace safety.
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
• Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
• Verified quality of deliverables and conformance to specifications before submitting to clients.
• Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.