Summary
Overview
Work History
Education
Skills
Testimonials
Instagram
Pronouns
References
Timeline
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Gustavo Pallacios

Abbotsford,VIC

Summary

I am a motivated professional with many years of retail experience in both boutique & large scale operations.

I believe I am a communicative staff member that possess outstanding time management and documentation abilities.

Polished in overseeing employee performance and guiding and motivating while working towards sales targets.

I aim to implement strategic brand-centric marketing initiatives, unique creativity & professionalism within multidisciplinary creative teams to enhance performance, drive sales and create a successful working environment.

I am a committed and genuine team player with a consistent record of exceeding personal and organizational objectives.

With my experience as an Assistant Manager I am proficient in accomplishing targets through collaborating with senior management to promote an engaged, empowering work culture.

Building and maintaining relationships with diverse range of staff & clients is a strength I pride myself in, while also working under pressure and adapting to new situations and challenges to best enhance the daily runnings of the brand.

Overview

13
13
years of professional experience

Work History

Assistant Manager

Bassike
Melbourne
10.2022 - 02.2024
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Maintained up-to-date knowledge of company products and services.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Communicated regularly with customers to gain insights into their needs.
  • Established processes for monitoring customer satisfaction levels.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Managed customer service inquiries and complaints in a timely manner.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Retail Supervisor

Goodbyes
10.2019 - 01.2022

Freelance Personal & Editorial Stylist

Self Employed
01.2011 - Current

Assistant Manager

Strateas Carlucci
02.2018 - 01.2019

Sales Associate

Et Al Flinders Lane
Melbourne, VIC
02.2017 - 01.2019

Fashion Consignment & E-Commerce Business Manager

Madam Virtue Consignment
01.2014 - 07.2018

Stylist/ Luxury Sales Consultant

Cose Ipanema
10.2015 - 03.2017

Personal Stylist Luxury womenswear

Myer- Bourke Street
07.2013 - 10.2015

Education

Bachelor of Fashion & Textile Merchandising -

RMIT
01.2015

Styling & Creative Direction -

Whitehouse Institute of Design
02-2011

Skills

  • Visual merchandising
  • E-commerce management
  • Task Delegation
  • Sales monitoring
  • Product and service knowledge
  • Operations Management
  • Sales Growth
  • Money Handling
  • Staff Training and Development
  • Customer Relations
  • Sales Strategies
  • Retail Operations
  • Retail Operations Management
  • Staff Supervision
  • Customer Relationship Management (CRM)
  • Customer Service
  • Interpersonal Skills
  • Written Communication
  • Decision-Making

Testimonials

Dean Hewitt: Founder Madam Virtue.

Gustavo has natural communication skills and a keen eye that can help create a client's vision and complete a sale. They are a unique individual who has a deep-rooted love of fashion and the arts and a drive that propels them forward to achieve various accomplishments throughout their career as a stylist and client liaison. Gustavo is definitely an asset and a viable choice for a luxury retail space.

Instagram

@gustavopallacios.stylist

Pronouns

they/them

References

gustavopallacios.stylistoodbyes, 0488999407 Himpoo

Timeline

Assistant Manager

Bassike
10.2022 - 02.2024

Retail Supervisor

Goodbyes
10.2019 - 01.2022

Assistant Manager

Strateas Carlucci
02.2018 - 01.2019

Sales Associate

Et Al Flinders Lane
02.2017 - 01.2019

Stylist/ Luxury Sales Consultant

Cose Ipanema
10.2015 - 03.2017

Fashion Consignment & E-Commerce Business Manager

Madam Virtue Consignment
01.2014 - 07.2018

Personal Stylist Luxury womenswear

Myer- Bourke Street
07.2013 - 10.2015

Freelance Personal & Editorial Stylist

Self Employed
01.2011 - Current

Bachelor of Fashion & Textile Merchandising -

RMIT

Styling & Creative Direction -

Whitehouse Institute of Design
Gustavo Pallacios