Guy Fendyk
Officer
Summary
Installation Coordinator at Jetmaster Fireplaces with a proven track record in increasing sales and managing installations. Highly efficient and adept at reading building plans and managing internal teams and subcontractors.
Strong focus on team collaboration and achieving results, with reliable adaptability to changing needs. Skilled in project management, problem-solving, and maintaining productive relationships with team members, business associates, and external stakeholders.
Experienced in customer relationship management, ensuring high levels of customer satisfaction and retention. Proven track record of achievable sales objectives and repeat patronage.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Installation Coordinator/Senior Sales Representative
Jetmaster Fireplaces
01.2013 - Current
- Managing scheduling, installations, and coordinating with field teams for efficient project execution
- Management of quoting, ordering, and liaising with builders for amendments to plans when required
- Maintaining vast range of technical knowledge across more than 20 years of product and legislative changes
- Maintaining accurate records of installation progress and ensuring swift rectifications of on-site issues when required
- Liaising with external contractors for custom order goods
- Developed and maintain strong relationships with external vendors and contractors
- Management of customer inquiries efficiently, ensuring timely resolution of issues
- Collaborated with sales teams to ensure accurate quoting and pricing information for customer orders
- Development and maintaining positive relationships with customers at both wholesale and retail level
Welder/Forklift Operator/Warehouse Manager
Jetmaster Fireplaces
01.2005 - 01.2013
- Oversaw daily operations ensuring efficient workflow and adherence to safety protocols
- Trained and mentored team members
- Coordinated shipping and receiving activities, ensuring timely delivery of products to customers
- Resolved technical issues during fabrication to minimize project delays
- Welded in flat, horizontal, vertical, and overhead positions
- Operated hoists, cranes, and power tools to required OH&S standards
Education
Advanced Diploma - Mechanical Engineering
Wangaratta TAFE
Wangaratta, VIC11-1999
High School Diploma -
De La Salle College
Melbourne, VIC12-1996
Skills
- Installation planning and management
- Scheduling coordination
- Subcontractor management
- Blueprint reading
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Customer service
- Reliable, punctual, and affable
Certification
- LO LF Forklift License
- Full Victorian driver's licence
Timeline
Installation Coordinator/Senior Sales Representative
Jetmaster Fireplaces
01.2013 - Current
Welder/Forklift Operator/Warehouse Manager
Jetmaster Fireplaces
01.2005 - 01.2013
Advanced Diploma - Mechanical Engineering
Wangaratta TAFE
High School Diploma -
De La Salle College
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