Guy Gibson
Pimpama,QLD
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Dynamic individual with hands-on experience in Liquor Retail and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
21
21
years of professional experience
Work History
Account Manager
Brouhaha Brewery
Gold Coast, Queensland
04.2025 - Current
- Cultivated strong client relationships, enhancing customer satisfaction and loyalty.
- Developed strategic account plans to align with client goals and drive business growth.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Analyzed market trends to identify opportunities for account expansion and revenue enhancement.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Area Manager
Star Liquor
06.2013 - 04.2025
- Used and trained staff on ordering through the ALM portal, including logging ALM claims etc
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Led regional operations to enhance efficiency and optimize resource allocation.
- Developed training programs for staff, improving team performance and service delivery.
- Implemented strategic initiatives to drive customer satisfaction and loyalty across locations.
- Analyzed sales data to identify trends, informing decision-making processes for inventory management.
- Conducted regular performance evaluations, providing feedback and coaching to enhance employee skills.
- Oversaw budgeting and financial planning, ensuring alignment with corporate objectives.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Laser Technician State Superviser
Coates Hire
03.2004 - 04.2012
- Repaired Calibrated and maintained laser Leveling and optical equipment, ensuring optimal performance and safety compliance.
- Conducted quality inspections on finished products, verifying adherence to specifications and standards.
- Collaborated with team members to streamline workflows, resulting in increased operational efficiency.
- Trained new technicians on equipment operation and safety protocols, enhancing team competency and performance.
- Worked with customers to ensure the right equipment was used for specific jobs and proper training was executed in using the equipment.
- Diagnosed and resolved technical issues with laser machinery, minimizing downtime and maintaining productivity levels.
- Maintained a safe work environment by adhering to industry standards and implementing safety protocols.
Education
Beaudesert High Scool
Beaudesert, QLD12.2001
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Self motivated
- Able to work under pressure
- Working unsupervised
- Computer skills with good knowledge of Excell
- Sales reporting and bottle shop budgeting
Timeline
Account Manager
Brouhaha Brewery
04.2025 - Current
Area Manager
Star Liquor
06.2013 - 04.2025
Laser Technician State Superviser
Coates Hire
03.2004 - 04.2012
Beaudesert High Scool
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