Guy O'Mara
Palm Beach,QLD
Summary
Skilled Business Development leader offering 3-4 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication,customer service, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
6
6
years of professional experience
Work History
Business Development Manager
Brand X
03.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
Project/Business Development Manager
Steamatic
09.2021 - 03.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Meeting financial and operational KPI's
Customer Service Advisor
Toyota Finance
04.2019 - 09.2021
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Responded to customer needs through competent customer service and prompt problem-solving.
Service Advisor
National Australian Bank
11.2017 - 03.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Completed data entry to record call notes, suggestions and questions.
- Streamlined communication between customers and internal departments for timely issue resolution.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
Education
High School Certificate -
Lasalle Catholic College
Bankstown, NSW11.2015
Skills
- Team Leadership
- Business development and planning
- Customer Service
- Negotiations
- Relationship building and management
- Sales and Marketing
- Sales Presentations
- CRM Management
- Project Management
Additional Information
References
Polly Harper - National Partnerships Director - Brand X - 0449 094 602
Phillip Yin - Area Project Manager - Steamatic - 0409 985 706
Dania Xiao - Team Leader -Toyota Finance - 0412 074 944
Justin Sananikone - Team Leader - NAB - 0421 741 228
Timeline
Business Development Manager
Brand X
03.2024 - Current
Project/Business Development Manager
Steamatic
09.2021 - 03.2024
Customer Service Advisor
Toyota Finance
04.2019 - 09.2021
Service Advisor
National Australian Bank
11.2017 - 03.2019
High School Certificate -
Lasalle Catholic College
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