Gwen Taylor
Brisbane
Summary
Recent graduate in Government Studies and International Relations with a strong academic foundation in international policy, diplomacy, and global governance. Passionate about multiparty engagement and Australia's role on the world stage, particularly within the United Nations system. Skilled in policy research, analytical writing, with hands-on experience in academic research projects. Eager to contribute to Australia's foreign policy objectives as a Policy Support Officer with the Department of Foreign Affairs and Trade at the UNNY.
Overview
4
4
years of professional experience
Work History
Cinema Worker
Event Cinemas
11.2024 - Current
I primarily work in the gold class section serving drinks behind the bar, taking orders making tea and coffees, and running food up and down stairs to our guests in multiple cinemas. i also work in the confectionary area working a highly complicated POS, helping customers with ticketing, gift cards, and the purchasing of food and drink, and operating the popcorn kettle at high temperatures.
Bartender
QIA
12.2023 - Current
I am a canteen operator/bartender for a popular indoor sports centre where i have to juggle both serving customers and preparing simple food items. I constantly use POS systems, restock, serve a wide range of both non-alcoholic and bottled alcoholic drinks.
Bartender
Strathpine Indoor Sports
05.2021 - 11.2023
A change in ownership resulted is a renaming of the business throughout this change my responsibilities minimally changed such as the POS but overall the day to day duties continued.
Education
Bachelor of Arts - International Relations And Government Studies
Griffith University
QLD07-2027
Diploma - Business
Griffith University
QLD01-2024
Skills
- Teamwork is one of my biggest strengths which was on display recently where one of the biggest events on the calendar for indoor sports was held at a sister location to my regular centre and I along with a few of my co-workers were asked to work during this 4 day event and I was able to seamlessly blend into the mix of my usual team and the team of the other location for a successful event in terms of customer approval and the sharing of knowledge
- self-motivation which can be seen in my professional life whenever negative feedback has been given I don’t take it personally I have used it to motivate me to better myself such as the feedback I got just before my provisional period meeting at event where in a month I was able to improve myself in a month which allowed me to continue working with them
- Public Speaking is something I am very confident in as can be in my academic history with multiple assignments having a public speaking component that I have had no issue in completing to the highest standards as well as not having any issue with volunteering to participate in class whether it be answering questions in front of the class or willingly being the example in front of the class
- Trust Worthiness which is on display at my job at the indoor sports centre where in march we had a change in management and within a month or two the new managers started to teach me how to do more managerial jobs such as counting the tills, fixing the floats, completing end of day procedures on the till and locking up
- Strong Work Ethic which is best seen at both my part time jobs where I am always looking for the next task to do when things get quiet, but most prominently was on display recently at the previously describe huge event at another indoor sports centre where due crowds being larger than expected I was asked to stay back later on some days and other days I happened to be there as a patron before my shift and I was asked to start hours earlier which I had no problems in doing so which allowed more duties to get done earlier
- Customer Service is seen in both my part jobs but a particular example is at the cinema where during shifts on the school holidays it becomes exponentially busier but even during these hectic shifts I ensure that I make the time to help patrons to the best of my abilities, weather it is helping elderly people get access to our rewards program or just helping overwhelmed parents sort out their tickets and confections, this is has been noted by multiple of these patrons who have followed our interaction by asking for my name and leaving positive reviews on line or praising me to management
Timeline
Cinema Worker
Event Cinemas
11.2024 - Current
Bartender
QIA
12.2023 - Current
Bartender
Strathpine Indoor Sports
05.2021 - 11.2023
Bachelor of Arts - International Relations And Government Studies
Griffith University
Diploma - Business
Griffith University
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