Gyan Gurung
Melbourne,VIC
Summary
Proactive Food Service Assistant with extensive experience in maintaining food safety and sanitation guidelines. Skilled in supply management, efficient cleaning, and providing exceptional customer service in high-pressure environments. Adept at fostering positive relationships and enhancing dining experiences, bringing a strong work ethic and quick learning abilities to new opportunities.
Overview
3
3
years of professional experience
Work History
Food Service Assistant
Arcare Aged Care
04.2024 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Assisted in maintaining a clean and sanitary dining environment for the comfort of residents.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Developed and maintained positive relationships with residents and staff to enhance service.
- Followed food safety practices and sanitation guidelines.
Cleaner
Arcare Aged Care
04.2024 - Current
- Removed trash, debris and other waste materials from premises.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used time management and efficient cleaning methods to meet deadlines.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Front of House Wait Staff Member
Lobster Shack
09.2021 - 03.2024
- Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Handled high-pressure situations gracefully, resolving issues promptly while maintaining composure and professionalism.
- Utilized strong multitasking abilities to manage multiple tables simultaneously without sacrificing quality of service.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Assisted in improving overall dining experience for guests through attentiveness and excellent communication skills.
- Assisted in training new hires, sharing best practices for efficient performance within the front-of-house team.
- Maintained clean and organized work areas, contributing to a comfortable and enjoyable atmosphere for patrons.
Bartender and Gaming Attendant
Beachfront
10.2021 - 10.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Obtained cash bank and stocked service bar to prepare for operation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Education
High School Diploma -
Shree Mahendra Madhyamik Vidyalaya
Nepal02-2009
Skills
- POS System Operation
- Food safety knowledge
- Safe Food Handling
- Food presentation
- Cleaning and sanitation
- Excellent customer service
- Beverage Service
- Hospitality and accommodation
- Strong Work Ethic
- Quick Learner
Timeline
Food Service Assistant
Arcare Aged Care
04.2024 - Current
Cleaner
Arcare Aged Care
04.2024 - Current
Bartender and Gaming Attendant
Beachfront
10.2021 - 10.2022
Front of House Wait Staff Member
Lobster Shack
09.2021 - 03.2024
High School Diploma -
Shree Mahendra Madhyamik Vidyalaya
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