Gypsy-Rose Gear
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Demonstrates a superior work ethic and flexibility, driving positive outcomes in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Assistant Manager
BCF
10.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Retail Sales Associate
Vodafone
08.2021 - 02.2022
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
Gym Assistant
Snap Fitness
08.2019 - 08.2020
- Boosted gym cleanliness by performing routine maintenance tasks, including sanitizing equipment and tidying up workout areas.
- Maintained accurate records of membership details, attendance figures, and financial transactions in accordance with gym policies and procedures.
- Facilitated a welcoming atmosphere for new members, offering personalized tours of the facility and answering questions about available services.
- Supported the Gym Manager in various administrative tasks such as data entry, scheduling staff shifts, and tracking equipment maintenance schedules.
- Assisted in creating personalised training programs and running group fitness sessions.
Assistant Gym Instructor
Anytime Fitness
08.2018 - 08.2019
- Demonstrated proper form and technique to prevent injury.
- Motivated participants through one-on-one instruction and positive feedback.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Created comprehensive fitness programs tailored to needs and goals of each individual.
Education
Certificate III - Animal Studies
TAFE QLD
QLD01-2018
Certificate III - Health And Fitness
Australian Institute of Fitness
Brisbane, QLD01-2017
Year 12 Completion -
Pine Rivers State High School
12-2016
Skills
- Flexible and adaptable
- Leadership and coaching
- Dependable and punctual
- Decision-making
- Problem-solving
- Relationship building
- Store operations
- Attention to detail
- Superior work ethic
Timeline
Assistant Manager
BCF
10.2021 - Current
Retail Sales Associate
Vodafone
08.2021 - 02.2022
Gym Assistant
Snap Fitness
08.2019 - 08.2020
Assistant Gym Instructor
Anytime Fitness
08.2018 - 08.2019
Certificate III - Animal Studies
TAFE QLD
Certificate III - Health And Fitness
Australian Institute of Fitness
Year 12 Completion -
Pine Rivers State High School
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