
Proactive and driven individual with knack for strategic planning and team leadership, combined with exceptional problem-solving abilities. Demonstrates strong communication and organisational skills, ensuring smooth operations and goal achievement. Committed to driving operational excellence and contributing to organisational success in operational manager role.
Maintained accurate daily reports, case notes, and compliance documentation.
Coordinated schedules and appointments to enhance service delivery.
Demonstrated strong attention to detail in recording client information and incident reports.
Communicated effectively with multidisciplinary teams to ensure workflow consistency.
Managed high-volume logistics paperwork, streamlining delivery documentation and invoicing processes.
Coordinated daily driver dispatch while ensuring accurate recording of transport activities.
Collaborated with administrative teams to resolve discrepancies in documentation and shipping.
Established strong client relationships through timely communication and clear documentation handling. Managed customs clearance procedures, mitigating delays in international shipments. Reviewed and updated company's logistics policies in line with evolving industry trends. Used trend data and financial forecasts to establish accurate budgets aligned with operational needs. Overhauled existing systems to increase accuracy, reducing costs and waste.
Managed documentation and resource allocation for multiple projects, ensuring adherence to budget constraints.
Analysed workflow processes and prepared documentation to support operational enhancements.
Coordinated freight and logistics activities, guaranteeing accurate completion of delivery paperwork and compliance requirements.
Facilitated effective communication between departments through timely reporting and issue documentation.
Documentation compiling & data entry
High attention to detail
Logistics & freight coordination
Customs and export documentation exposure
Workflow organisation
Problem solving
Record keeping & compliance
Teamwork & communication