Habib Arafat
Granvile,Nsw
Summary
Proven leader in hospitality, adept at dining room organization and sanitizing protocols, honed at BIC service pty. Managed a team of 10, ensuring high standards of cleanliness. Demonstrated excellence in meal service setup and staff leadership, significantly enhancing customer experience. Skilled in cross-training, consistently exceeding employer expectations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Dolton House
Sydney, NSW
09.2023 - 12.2024
- Greeted and seated customers in a timely and friendly manner.
- Collaborated with kitchen team to bus and set tables, prep food and stock salad bar.
- Kept bar areas stocked with glasses, ice, garnishes, mixers, beer kegs, bottles, cans throughout shift.
- Managed table settings, including the arrangement of cutlery and glassware.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Maintained cleanliness and organization of the dining area, counters, and kitchen space.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Houseperson
Novotel
Sydney, NSW
08.2023 - 11.2024
- Straightened rooms by placing personal items on dressers, mopping floors and vacuuming carpets.
- Monitored and reported any security or safety hazards to management immediately.
- Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
- Assisted in inventory management and control of hotel assets.
- Communicated with maintenance team on damages to repair.
- Coordinated with housekeeping staff to maintain inventory levels of cleaning supplies.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Cleaning Supervisor
BIC service pty
Sydney, NSW
07.2023 - 03.2024
- Scheduled routine deep cleans for specific areas within the facility according to established guidelines.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Maintained records of completed tasks including work orders and time sheets.
- Managed daily cleaning operations and staff of up to 10 cleaners.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Developed procedures for maintaining high standards of cleanliness in public spaces such as restrooms, lobbies, hallways.
Education
MBA - Information Technology
Canterbury Institute Of Management
Redfern, NSWSkills
- Table setting proficiency
- Staff leadership
- Dining room organization
- Providing customer support
- Customer service
- Team leadership
Certification
- RSA
- White card
- Food Handler Basics
Languages
English
Professional
References
References available upon request.
Timeline
Food and Beverage Attendant
Dolton House
09.2023 - 12.2024
Houseperson
Novotel
08.2023 - 11.2024
Cleaning Supervisor
BIC service pty
07.2023 - 03.2024
MBA - Information Technology
Canterbury Institute Of Management
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