Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
Generic

Hadda-Naelle Fenghour

Hettange-Grande,QLD

Summary

Due to my multiple professional experiences I demonstrate great adaptability in all environments. I am also in good physical condition that help me to lead lots of task and be more productive. I am always enthusiastic about learning new things. I have a very great ease in integrating into new teams thanks to my positivity.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Childcare Educator

Nascht
Esch-sur-Alzette, Luxembourg
01.2024 - 11.2024
  • Created and maintained a clean, organized, and stimulating environment conducive to learning.
  • Performed light housekeeping tasks including laundry, vacuuming, dusting and preparing meals.
  • Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time, and maintained daily records of individual activities, behaviors, meals, and naps.
  • Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
  • Collaborated with colleagues to develop and refine a curriculum that meets national standards, and prepared educational materials and resources that support curriculum objectives.
  • Developed and enforced positive strategies to encourage good behavior.
  • Supported parents by providing information about their child's growth, nutrition requirements.

Hospital Cleaner

Centre Hospitalier de Luxembourg
Luxembourg, Luxembourg
07.2022 - 08.2024
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Cleaned and sanitized patient rooms, restrooms, hallways, elevators, stairwells, and other areas within the hospital.
  • Removed trash from patient rooms and other parts of the facility on a regular basis.
  • Disinfected surfaces such as countertops, sinks, toilets, showers and bathtubs.
  • Followed all safety protocols while performing duties.
  • Followed company uniform, performance and security policies with every job.
  • Provided excellent customer service when interacting with patients or visitors.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.

Head Waiter in Catering

Randstad
Luxembourg, Luxembourg
09.2023 - 12.2023
  • Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
  • Provided exceptional service to high volume of daily customers.
  • Communicated effectively with co-workers to ensure smooth operation during events.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Transported prepared foods from kitchen to serving areas using carts or dollies.
  • Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
  • Led training sessions for new catering staff, emphasizing service standards and operational procedures.
  • Set up buffets with food presentation standards in mind, ensuring a visually appealing layout, and maintained cleanliness and organization of event spaces before, during, and after events.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Set up tables with appropriate linens and silverware prior to each event.
  • Set up and tore down all catering services in banquet halls and at customer locations.
  • Cleaned up after events, including washing dishes and utensils used during meal service.

Childcare Assistant

People and Baby
Dudelange, Luxembourg
05.2023 - 08.2023
  • Provided nurturing and appropriate environment for children of various ages.
  • Supported the development of individual plans based on the interests and abilities of each child.
  • Instructed children in health and personal habits involving eating, resting and hygiene habits.
  • Attended to lunch periods to help children open food packages and monitor activities
  • Established and maintained safe play environment for children.
  • Collaborated with colleagues to provide a high standard of care for each child.
  • Maintained organized and clean classroom and play areas.

Office Cleaner

Dussman
Luxembourg, Luxembourg
12.2022 - 05.2023
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Serviced, cleaned and restocked restrooms.
  • Replenished paper towels and toilet tissue as needed.
  • Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
  • Swept and mopped floors throughout the office building.
  • Disinfected doorknobs, phones and other frequently-touched items.
  • Notified supervisor if additional supplies were needed for upcoming shifts.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Organized and cleaned conference rooms with trash removal, floor cleaning and proper chair arrangement.
  • Mixed water and detergents or acids to prepare cleaning solutions.

Retirement Home Cleaner

Servior
Remich, Luxembourg
09.2022 - 11.2022
  • Swept, mopped, and vacuumed floors in residential homes.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests and restocked linen closet with fresh towels upon request.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Performed deep cleaning tasks such as shampooing carpets or scrubbing tile grout.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Disinfected all high-touch areas including doorknobs, light switches, counters.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Primary School Teacher

Education Nationale
Villerupt, France
09.2021 - 06.2022
  • Participated in professional development workshops to stay current with educational trends and methodologies.
  • Developed and implemented lesson plans that engaged students in active learning activities.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Instructed students individually and in groups using varied teaching methods.
  • Administered and graded class tests to evaluate student progress and comprehension.
  • Provided individualized support and intervention for students with learning difficulties.
  • Coordinated with special education teachers to adapt curriculum for students with special needs.
  • Managed classroom behavior through the implementation of positive reinforcement and conflict resolution strategies.
  • Promoted an atmosphere of respect for diversity within the school community.
  • Oversaw class field trips to keep students safe and educate about related topics.
  • Formed deep relationships with parents and students by engaging groups through conferences, emails, texts and phone calls.

Retail Team Member

Lidl
Hettange-Grande, France
11.2020 - 01.2021
  • Assisted customers with carry-out orders from the store.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Operated cash register to process sales transactions.
  • Handled returns and exchanges according to company policies.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Ensured compliance with safety regulations while handling merchandise.
  • Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
  • Worked effectively in team environments to make the workplace more productive.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Hospital Cleaner

Hopital Bel Air
Thionville , France
05.2020 - 07.2020
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Followed all safety protocols while performing duties.
  • Sanitized frequented areas and equipment using approved supplies.
  • Operated heavy-duty equipment such as floor scrubbers and buffers for deep cleaning tasks.
  • Cleaned and sanitized patient rooms, restrooms, hallways, elevators, stairwells, and other areas within the hospital.
  • Disinfected surfaces such as countertops, sinks, toilets, showers and bathtubs.
  • Followed company uniform, performance and security policies with every job.
  • Completed day-to-day duties accurately and efficiently.

Head Waiter in Catering

Marcotullio
Nancy, France
09.2016 - 02.2020
  • Trained new employees to perform duties.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
  • Provided exceptional service to high volume of daily customers.
  • Communicated effectively with co-workers to ensure smooth operation during events.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Transported prepared foods from kitchen to serving areas using carts or dollies.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Set up tables with appropriate linens and silverware prior to each event.
  • Served food and beverages to customers.
  • Prepared and arranged banquet halls for events, ensuring adherence to clients' specifications.
  • Set up buffets with food presentation standards in mind, ensuring a visually appealing layout.
  • Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Set up and tore down all catering services in banquet halls and at customer locations.

Education

Master of Education - Elementary Education

INSPE DE LORRAINE
Nancy, FRANCE
06-2022

Bachelor - Art History

Univertsity of Lorraine
Nancy, FRANCE
06-2019

High School Diploma -

Lycée Charlemagne
Thionville, FRANCE
06-2015

Skills

  • Attention to detail
  • Customer satisfaction
  • Patience and empathy
  • Housekeeping
  • Chemical handling
  • Able to lift a heavy object
  • Multitasking and organization
  • Time management
  • Schedule flexibility
  • Health and safety regulations
  • Team collaboration
  • Reliability and punctuality

Certification

  • Driver licence
  • White card

Languages

French
Native/ Bilingual
German
Elementary
Spanish
Elementary

Affiliations

  • Sports ( fitness, hiking)
  • Travelling

References

References available upon request.

Timeline

Childcare Educator

Nascht
01.2024 - 11.2024

Head Waiter in Catering

Randstad
09.2023 - 12.2023

Childcare Assistant

People and Baby
05.2023 - 08.2023

Office Cleaner

Dussman
12.2022 - 05.2023

Retirement Home Cleaner

Servior
09.2022 - 11.2022

Hospital Cleaner

Centre Hospitalier de Luxembourg
07.2022 - 08.2024

Primary School Teacher

Education Nationale
09.2021 - 06.2022

Retail Team Member

Lidl
11.2020 - 01.2021

Hospital Cleaner

Hopital Bel Air
05.2020 - 07.2020

Head Waiter in Catering

Marcotullio
09.2016 - 02.2020

Master of Education - Elementary Education

INSPE DE LORRAINE

Bachelor - Art History

Univertsity of Lorraine

High School Diploma -

Lycée Charlemagne

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Hadda-Naelle Fenghour