Hadi El-Dana
Mt Pritchard,NSW
Summary
Instead of freaking out about these constraints, embrace them. Let them guide you. Constraints drive innovation and force focus, instead of trying to remove them, use them to your advantage.
Overview
11
11
years of professional experience
Work History
Founding Owner/ Entrepreneur
Avocado Lounge Pty. Ltd.
03.2017 - Current
- Launched an exciting concept beach side in Brighton Le-sands, project managed the fit-out of the shop according to Australian standards through liaising with professional Designers, architects, engineers, private certifiers, local government (Bay-side city council), contractors and the community.
- Recruited and trained many employees, now with a team of 32 retained staff members.
- Managed staff scheduling
- Introduced automated accounting software XREO to increase overall productivity of the business
- Maintained weekly payroll, sales and expenses information by calculating, collecting, and entering data. Perform weekly check runs, process electronic payments and preparing manual checks.
- Maintain computer and physical filing systems.
- Developed a system and methods of work for Front of house, Kitchen and Bar staff which include an Avocado manual, recipe booklets, methods of execution, both daily and weekly operation checklists, inventory checklists with timeline.
- Trained multiple managers in all aspects of the business.
- Implemented multiple marketing campaigns to boost exposure and customer retention. This includes promotional videos, live engagement with customers via social media and the web. Currently a 14.3k following on Instagram with a very high engagement level.
- Developed an effective strategy to increase sales, customer satisfaction and a higher revenue through acquiring another property adjacent to the building, expanding the operations and yearly turnover by 75%.
- Maximized staff productivity through effective delegation of tasks, performance evaluation feedback loops, and professional development opportunities.
- Implemented risk management strategies to minimize potential threats to the business''s financial stability, reputation, and overall success.
Restaurant Manager
Lazeez Restaurant
01.2014 - 01.2016
- Effectively, coordinated daily restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction.
- Altered menu based on seasonal produce and customer feedback.
- Monitored the restaurant floor and made necessary seating changes and arrangements.
- Interviewed, hired, and counselled qualified waitstaff and kitchen staff.
- Appraised staff performance and provided constructive feedback to improve overall productivity.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Education
Masters of Business Administeration - Entrepreneurial Management
Australian Institute of Business Pty. Ltd
Adelaide SA2026
Bachelor of Arts - Education
University of New South Wales
Sydney, NSW2017
High School Certificate -
Al Amanah College
Liverpool, NSW2013
Skills
- Customer Relations
- Operations Management
- Organizational Structuring
- Finance and Accounting Oversight
- Business Growth Initiatives
- Management Team Building
- Inventory Tracking and Management
- Marketing Strategies
Timeline
Founding Owner/ Entrepreneur
Avocado Lounge Pty. Ltd.
03.2017 - Current
Restaurant Manager
Lazeez Restaurant
01.2014 - 01.2016
Masters of Business Administeration - Entrepreneurial Management
Australian Institute of Business Pty. Ltd
Bachelor of Arts - Education
University of New South Wales
High School Certificate -
Al Amanah College
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