Hadia Fiazy
Dandenong,Vic
Summary
Accomplished Customer Service Supervisor at Coles, adept in fostering team collaboration and boosting morale, significantly enhancing service quality. Expert in problem-solving and time management, I led initiatives that resolved escalated customer issues, achieving a notable increase in customer satisfaction. My leadership and customer service skills have been pivotal in driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Customer Service Supervisor
Coles
02.2022 - Current
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Education
Bachelor Of Psychological Science - Psychology
Deakin University
Melbourne, VIC03.2024
Skills
- Problem-Solving
- Time Management
- Customer Service
- Team Building and Leadership
Languages
Urdu
Professional Working
Hazaragi
Native or Bilingual
Timeline
Customer Service Supervisor
Coles
02.2022 - Current
Bachelor Of Psychological Science - Psychology
Deakin University
Similar Profiles
Thomas RobinsonThomas Robinson
Customer Service Cashier at ColesCustomer Service Cashier at Coles
Toby WeekesToby Weekes
Stock Filler at ColesStock Filler at Coles
Lee SharpLee Sharp
Deli Clerk at ColesDeli Clerk at Coles
Natalia CoadyNatalia Coady
Service Crew Member at ColesService Crew Member at Coles
Hezekiah NicholasHezekiah Nicholas
Freight Hand at Trojan RecruitmentFreight Hand at Trojan Recruitment