HADIS SOLAYMANI
Melbourne,VIC
Summary
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Hype DC
09.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Greeted customers and provided outstanding customer service.
Assistant
Coats Quality Painting
02.2021 - Current
- Managing phone calls
- Managing quotations and invoices
Fast Food Crew Member
12.2022 - 04.2023
- Greeted customers, provided excellent customer service, and addressed customer inquiries
- Attended training programs to improve operations.
Home Decor
Pippala Werribee pacific
04.2022 - 12.2022
- Assisting customers with any sort of inquiry, returning items and managing phone calls
- Utilized suggestive selling techniques to generate sales
- Assisted in training new employees on store procedures
- Merchandised goods on sales floor, maintaining perfect visual standards
- Assisted customers with locating items and finding prices.
Restaurant Team Member
Golden grill Werribee
02.2021 - 10.2021
- Processed payments and completed register transactions accurately
- Memorized menu
- Assisted with training of new staff members
- Managing phone calls
Education
Werribee secondary collage
RMIT University
Melbourne, VICSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Calm under pressure
- Decision-making
Timeline
Retail Sales Associate
Hype DC
09.2023 - Current
Fast Food Crew Member
12.2022 - 04.2023
Home Decor
Pippala Werribee pacific
04.2022 - 12.2022
Assistant
Coats Quality Painting
02.2021 - Current
Restaurant Team Member
Golden grill Werribee
02.2021 - 10.2021
Werribee secondary collage
RMIT University
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